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Customer Service Time Sales

Riverside, CA
April 19, 2022

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Andrew Aceves

***** ******* **. ****** ******, CA 92557


Core Qualifications:

Proficient in Microsoft Office

Quick Learner

Ability to work with a team

Problem Solving Skills



Customer Service Oriented



11/2021 - Present Amazon DSP - Riverside, CA

Delivery Driver

Loads delivery van and deliver packages following route GPS guidance

Safely drives and operate delivery vehicle at all times

Use a handheld device for routing information, customer delivery information.

Navigates a variety of routes throughout the delivery area.

Driving and working in varying weather conditions. Load and unload packages to be delivered

Lift packages up to 50 lbs.

03/2019 – 11/2021 Target – Pomona, CA

General Merchandise Expert

Greeted and serviced guests while I completed workload with minimal guest disruption.

Expert and dedicated owner of select General Merch area to ensure sales floor is full, in stock and accurately signed for guests.

Own zone for General Merch category and sales floor instocks. Including pushing and stocking product to sales floor.

Ensured regular and promotional signing is set accurately for General Merch categories.

Executed revisions and sales plans for all General Merch categories.

Assisted all non GM areas of the store with transition sets.

Conducted weekly price change workload for all General Merch categories.

Completed RFID scans in GM areas and system audit functions to ensure inventory accuracy.

Supported guest services such as back-up cashier, order pick up and Drive up.

Accurately executed all pulls and backstock product from General Merch categories efficiently and timely.

Completed all backroom daily and weekly audits.

Operated power equipment only if certified.

Maintained backroom and fixture room organization, location accuracy and follow equipment guidelines.

Followed processes accurately with attention to detail, monitor own progress and accurately prioritize tasks.

Provided service and a shopping experience that meets the needs of the guest.

Demonstrated a culture of ethical conduct, safety, and compliance.

Executed other duties based on business needs.

11/2017 – 08/2018 Lids – Moreno Valley, CA

Part Time Sales Associate

Provided customer service.

Helped customers with their hat purchases.

Crossed sold embroidery.

Rang out the customer.

Kept store clean and stocked.

02/2017 – 11/2017 John’s Incredible Pizza Company – Riverside, CA

Dining Attendant

Provided customer service.

Bussed tables after every guest.

Kept dining rooms clean.

Ensured that restrooms were cleaned and stocked.

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