Tiese M. Alexander

**** ****** ******

New Carrollton, MD 20784

Phone: 202-***-****

adqtsx@r.postjobfree.com

Objective

Seeking an opportunity for a position, where I am able to cater to the needs of the service, efficiently and effectively and serve the organization dedicatedly. Complete tracking and monitoring requirements required by the Office of Administration, including records plan, property tracking, training records, etc.

2. Serves as COR and manages equipment contracts.

3. Pulls data needed for reports and projects from various effective ways to present data.

4. Drafts and reviews external communication and coordinates disbursal.

5Ability Summary

●Positive attitude, motivated, goal-oriented, and well organized

●Excellent clinical, customer service and communication skills

●Proficient in Microsoft Office, including Word, Excel, Access, PowerPoint, and Outlook

●Ability to type 40 words per minute accurately

●Excellent planning, organizing and auditing skills

●Strong multi-tasking and service skills and dedication to organizational goals

LEAD ADVANCE MEDICAL SUPPORT ASSISTANT/ ADVANCED MEDICAL SUPPORT ASSISTANT

10/2017 -CURRENT DEPARTMENT OF VETERANS AFFAIRS WASHINGTON, DC

Salary GS-07

●Performs a variety of receptionist, record keeping,and miscellaneous administrative support work associated with the care and services provided in medical wards, clinics, or other such departments of a medical facility.

●Perform technical and administrative work in support of position classification and/or staffing programs and functions.

●Arranges and schedules medical appointments and determines patient eligibility for services.

●Receive and interview patients for personal data and other information necessary to complete a variety of clinical record forms for processing admission and disposition of patients. Respond to emergency calls and notify emergency medical personnel.

●Take the lead on identifying and coordinating with ward/clinic management the correction of errors resulting in workload rejection in Patient Care Encounter

●Conducting quantitative/qualitative analysis of program accomplishments, effectiveness, and/or compliance with meeting specific goals, objectives, rules, and regulations

●Knowledge of the Veterans Health Information & Technology Architecture (VistA), CPRS . PATS-R, and Customer Relationship Management (CRM).

PATIENT CARE COORDINATOR

01/2015-10/2017

Cystic Fibrosis Services Pharmacy At Walgreens Alliance Company

Bethesda, MD

●Assist customers by answering simple questions, locating items, or referring them to the pharmacist for medication information.

●Consult supervisor, team members and appropriate resources to solve coding question

●Identify customer's concerns, perform the tasks required to resolve issues accurately and timely, and follow-up as necessary to ensure a satisfactory resolution

●Comply constantly with HIPAA standards while preparing patient documentation and in other interactions

●Preparing briefings, memoranda, reports, discovery requests and other pertinent documents from internal and/or external clients.

●Develops and manages a tracking system for follow up care

●Assuring the accuracy of electronic records in accordance with COMDTINST M1080.10 series.

CERTIFIED PHARMACY TECHNICIAN

09/2012-01/2015

CVS Pharmacy

New Carrollton, MD

●Receive written prescription or refill requests and verify that information is complete and accurate.

●Assist customers by answering simple questions, locating items, or referring them to the pharmacist for medication information.

●Establish or maintain patient profiles, including lists of medications taken by individual patients.

Prince Georges Hospital /Gladys Spellman Specialty Hospital & Nursing Center

05/1997 -07/2011 Nutrition Coordinator/ Technician

●Observe patient food intake and report progress and dietary problems to dietician.

●Analyze menus or recipes, standardize recipes, or test new products.

●Conduct nutritional assessments of individuals, including obtaining and evaluating

individuals' dietary histories, to plan nutritional programs.

Education and Training

Issuing Institution

Qualification

Course of Study

Doctors Help

Prince Georges Hospital

CVS Pharmacy Technician Program

Certificate

Certificate

Certificate

Medical Assistant

SAW program

Pharmacy Technician

Contact this candidate