Systems Operator System

MICHAEL COOPER

Colorado Springs, CO ***** • 727-***-**** • ********.******@*****.***

Active Secret Security Clearance

System Administrator

Highly motivated network professional with four years of experience managing highest level communication networks for the US Army. Team player who works well with all levels of the organization to complete all objectives proficiently .

Technical Expertise

•Network Management

•Help Desk

•System Administration

•Cyber Security

•Active Directory

•Communication

•Customer Service

•VoIP

•AutoCAD

EXPERIENCE HIGHLIGHTS

US Army Active/ Reserve El Paso, TX June 2017 – Current

25N Network System Operator/ Executive Communications Manager

Provided and maintained secure network communications for highest ranking military leaders during extensive operations in the Middle East

Selected Contributions:

•Worked as technical support at Division level help desk to troubleshoot/ repair mission essential systems .

•Promoted to Executive Communications Manager of Commanding General maintaining all levels of software and hardware.

•Managed and configured Army COMSEC (Communications Security/Cryptographic Material)

•Configured, monitored, operated, and maintained Cisco Routers, Cisco, and Brocade Switches, Cisco Unified Call Manager.

•Preventative maintenance checks and services for Mission Readiness with 100% Accountability of equipment.

Firmenich Lakeland, FL April 2015 – July 2015

Plant Operations Engineering Intern

Digitized Chemical Plants infrastructure blueprints and flow diagrams into easy to use customisable software

Selected Contributions:

•Used AutoCAD software to create three dimensional model of chemical plant and all of its equipment.

•Worked with safety officers to update safety procedures through the use of computer software using 3D model.

•Lead in training operators and managers how to properly utilize 3D software.

EDUCATION

Bachelor of Science, Computer Science( 2015 - 2017, 2021 - Present)

University of Central Florida

Nodal Network Systems Operator/Maintainer graduate, Army, 7 months

US Army

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