MS. KADIRA ALI
Jan 2021 – April 2022
Executive Administrator and Human Resources Manager Starlite Group of Companies, Maraval.
Executive Administrator Functions and Duties:
Answering phone inquiries, directing calls, and providing basic company information
Comfortable performing clerical duties, taking memos, maintaining files, and organizing documents. Photocopying, faxing, collating, etc., as needed.
Arranges travel, accommodation, itineraries, and all correspondence related to arrangements as needed.
Plans/organizes and implements events such as meetings, business luncheons, or client dinners.
Manages executive schedule and acts as liaison for executive team.
Prepares reports, presentations, and data, as well as maintaining files, records, and correspondence for meetings.
Handles confidential information; organizes and maintains files.
Prepares information and research for executive needs.
May help plan company events, meetings, and employee team building activities or special projects.
Trains, manages, and supervises lower-level assistants, clerical staff, and receptionists
Any other related tasks as instructed by the Managing Director
Human Resources Manager Functions and Duties:
Maintain Human Resource records and personnel files for 200 plus employees.
Design and Create Company Policies and Procedures.
Prepare job letters as requested.
Manage the Employee Leave process.
Recruit employees for identified vacancies.
Ensure that job descriptions are updated.
Conduct new employee orientations.
Coordinate off boarding exercise including acknowledgements and exit interviews.
Coordinate the Performance Appraisal exercise.
Ensure that employees receive required training in accordance with the training plan.
Prepare a weekly status report on all Human Resource Management activities, goals and projects for the Administration Manager.
Provide guidance and advice to mangers on industrial relations matters.
Prepare and issue documentation relating to Industrial Relations actions with employees.
Represent the Company at meetings at the Ministry of Labour and the Industrial Court.
Manage the employee grievance process.
Sept 2017 – Sept 2020
Document Services Officer, Scotiabank Trinidad and Tobago (OSSCL), Chaguanas
Assessing the quality and accuracy of customer and Bank generated documentation related to the Corporate and Commercial, Small Business Banking and SPCG portfolio including: loans (term, commercial real estate, and operating), letters of guarantee, operating accounts, and other credit types/facilities.
Identifying and recording document deficiencies to be reported to the Supervisor, with recommendations for corrective action.
Monitoring the fulfilment of Conditions Precedent and providing recommendation to the Processing Support Centre and Centralized Processing Facility.
Preparing Transmittal/Loan forms for the collection of service charges, payments and interest arrangements.
Opening business accounts and assisting with the set-up of cash management and electronic banking products.
Documenting and escalating any unusual occurrences or fraudulent activity to the Supervisor/Compliance Officer in accordance with the Bank’s Anti-Money Laundering Guidelines.
Assisting the Business Service Centre and the Business Banking Sales Force to improve customer service.
Interacting directly with customers by responding to questions and requests, and ensuring proper execution of documentation.
Maintaining Bank policies and procedures for customer transactions by applying the Know Your Customer (KYC) requirements.
Looking for opportunities to simplify, eliminate or automate activities to improve overall productivity and service.
Nov 2016 – Aug 2017
Administrative Manager, The Lollabee Group of Companies (My Fit Menu Ltd.), San Fernando
Prepared reports for the General Manager/Directors on daily operations.
Developed and maintained a filing system and contact database.
Developed and maintained company policies and procedures.
Liaised with employees and conducted resolution of issues.
Liaised and networked with stakeholders, including customers and suppliers.
Performed entry of all sales invoices, receivables and payables and generated sales reports and financial reports.
Jan 2015 – Nov 2016
Accounts Clerk, The Lollabee Group of Companies (Lollabee Cellular), San Fernando
Conducted the Sales Audits between Digicel T&T and Lollbaee Cellular.
Generated sales/cash receipt journals, expense ledgers, and Excel databases.
Calculated retail outlets’ overaged and shortages.
Recommended changes and performance strategies to enhance sales’ efficiency and reduce errors in daily operations.
Apr 2011 – Sept 2014
Business Operations Assistant, Piparo Presbyterian Primary School, Ministry of Education, Piparo
Prepared timesheets, pay sheets, vouchers, invoices, journals, and ledgers.
Assisted in the preparation of budgetary and expenditure statements.
Prepared, sorted and recorded correspondences.
Maintained file register and filing system.
Sept 2006 – 2014
B.Sc. Management Studies and Minor in International Relations
University of the West Indies, St. Augustine
Advanced level Spanish.
Certified in AutoCAD 2015 (Level 1).
Microsoft Office Suite (Word, Excel), online solutions, and information databases.
Peachtree Accounting Software/ Great Plains/ Sage50 experience
Mr. Shakir James
Mrs. Donna Gomes
Manager, Document Services
Starlite Group Limited