Data Entry Customer Service
Resume:
Leticia Tovar
Dallas, Tx 75217 **************@*****.***
Objective
I’m a person who goes above and beyond basic administrative tasks and takes on multiple projects at once. Excellent work ethic and strength in boosting company.
Skills
Professional phone etiquette
High level of customer service
Critical Thinker
Works Well under pressure
30 wpm
Work History
Numotion- Dallas, Tx 07/2016 to current
Receptionist
The customer care coordinator is the primary point of contact for all rehab orders
This position is responsible for ensuring that all assigned orders are processed quickly and accurately so that the clients mobility needs are met
Process new orders intakes efficiently and effectively
Answering incoming calls from clients, therapists, payers and ATPs
Help distribute employee mail and faxes
Help with translating calls, help DFC with their mail, greet and direct patient
Work in collaborative manner with peers and ability to communicate verbally with everyone
Stafforce – Dallas, Tx 03/2016 to 07/2016
Warehouse
Pick/packing
Stocking
Checking merchandise
Accident & Injury - Dalla, Tx 02/2014 to 10/2015
Receptionist
Answered and managed incoming and outgoing calls while recording accurate messages
Ordered and Distributed office supplies
Open and distrusted incoming mail
Complete data entry, track clients calls, and maintain the applicant
Screened all visitors and directed them to their assigned duties
Coordinated, scheduled, and arranged client appointment
Open and closing the office
Keeping the office clean
EducationEverest College 2012
Dallas, Tx Certificate: MAA
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