Customer Service Call Center
Resume:
DAYLA TETLEY
Roseville, CA
*******@******.***
PROFESSIONAL SUMMARY
Professional individual with over 30 years of experience, providing excellent service to the public, looking to utilize my knowledge and skill sets to obtain employment with an organization, where my strong work ethic may be offered to accommodate and play an active role in the growth of the organization.
KEY SKILLS
DOCUMENTING/RECORDING INFORMATION
COMPUTER APPLICATIONS
EXCEPTIONAL CUSTOMER SERVICE
ORGANIZING, PLANNING, AND PRIORITIZING WORK
PROCESSING INFORMATION
EDUCATION
Azusa Pacific University
Azusa, CA
Bachelor of Science
in Nursing
UC San Diego
San Diego, CA
Lactation Consultant
Certificate
Canyon High School
Canyon County, CA
EXPERIENCE
8/2017 – 11/2018
Caregiver – Salveo Home Care, Granite Bay, CA
Provided physical support to assist client to perform daily living activities
Planned, purchased, prepared, or served meals to client or other family members, according to prescribed diets
Performed a variety of duties as requested by client, such as obtaining household supplies, laundry, and running errands
Accompanied client to doctors' offices or on other trips outside the home, providing transportation, assistance, and companionship
Managed household finances
8/2014 – 4/2015 and 8/15 – 4/2016
Tutor – Elevate Learning, Sacramento CA
Developed Lesson Plans
Tutored 2nd – 12th graders in English or Math
Provided in Home Tutoring services
2010 - 2011
Registered Nurse/Clinical Consultant – Life Masters Supported Self-Care – Rancho Cordova, CA
Call center - Telephonic assessment and monitoring of patients with diseases
Educated patients about self-care with regard to their disease state
Notified Doctor of concerns for patients
References available upon request
Contact this candidate