Data Analyst Qa Tester

Steven J. Eaves

Jeffersonville, IN 502-***-****

********@*****.***

linkedin.com/in/steve-eaves-48240135

Experienced Data Analyst and Logistic QA Tester with a big picture mindset, exceptional time management skills, and experience conducting quantitative and qualitative analysis of logistics operations.

Qualifications Summary

Visionary professional with the ability to develop reports, queries, data exchanges, and data analyses by leveraging or enhancing existing data infrastructure; able to take various technical constraints, usability, maintainability, and performance into account.

Collaborative team-player with high emotional intelligence and the capacity to collaborate with external vendors to troubleshoot integrations, which feed databases and Power BI datasets.

Exceptional communicator and change agent with a sharp power of observation, able to simplify sophisticated issues to make them easily comprehensible for a broader audience.

Ambitious, high-energy self-starter with a proven ability to plan, prioritize, manage, build, and maintain predictive modeling / forecasts, machine learning algorithms, and data workflow automations; highly skilled in performing software testing and rate testing.

Engaging individual with a dynamic growth mindset, strong management and people skills, and technical knowledge; able to ensure proper gateways, user security, permissions, authentication, and authorization across a Power BI environment.

Highly effective strategist with the capacity to use creativity to determine the best course of action for the organization as a whole through use of skills that transfer across multiple industries and positions.

Career Experience

Southern Motor Carriers (SMC3)

QA Test/Data Analyst April 2005 to February 2022

Established solid foundation for success by receiving and analyzing large volumes of complex data transit data from top LTL carriers; loaded data into cloud service CarrierConnect and provided access to thousands of shippers, 3PL’s, and carriers. Exercised detailed analysis and judgment while analyzing data points for each carrier load including delivery days, direct service versus partner service, fuel surcharge, fuel index, openings and closings of terminal information, and accessorial charges to maintain real time information to plan shipments. Leveraged experience and functional knowledge to troubleshoot integrations, which fed databases in close partnership with external customers. Generated stability and harmonized operations by developing queries, data analysis, data exchange, and reports. Exhibited commitment and determination by analyzing for overlaps in coverage, data specific formatting, and verification of expected results. Exhibited superior attention to detail while performing software testing and rate testing. Uploaded data into the cloud from LTL Data provider; analyzed for overlaps in coverage and data specific formatting and verified expected results. Information enters a CarrierConnect cloud system provided by LTL Carriers, Shippers, 3PLs and others to be consumed by linking Transportation Management System to the CC cloud.

Selected Contributions:

Demonstrated leadership and communication skills while serving on Quality Initiative Team to ensure high quality product and productivity by creating accountability techniques and documentation.

Ensured flawless execution by analyzing, testing, and verifying transit rates for LTL trucking carriers against industry benchmarks using Czarlite XL and individual carrier rates.

Captured substantial gains in efficiency and productivity by developing and maintaining a detailed step process of documentation for each carrier transit data load.

Streamlined processes and clarified expectations by developing and maintaining a detailed testing process of documentation for each individual tariff for LTL.

Exhibited resourcefulness by completing regression testing for new data loads using ReadyAPI against live data.

Maximized productivity and provided vital structure by creating highly detailed carrier transit and carrier rates data into various formats including TWM, Manhattan Associates, and Red Prairie; exported to LTL carriers, shippers, and 3PL.

UPS Supply Chain Solutions

Data Analyst October 2001 to March 2005

Demonstrated leadership and perseverance to drive innovation by providing customer services and supply chain solutions.

Selected Contributions:

Employed refined relationship-building skills and collaborative mindset while working with customers and engineers in a time-sensitive, high-volume call center environment for Applied Materials, Inc.

Delivered key contributions toward success by performing all aspects of data verification including Regression Testing.

Embraced responsibility for managing key accounts.

Education

Associates of Arts degree in Music Management

Art Institute of Atlanta, Atlanta, GA

Professional Proficiencies

ReadyAPI (Expert) MS SQL MySQL Access Microsoft Dynamic 365 Access Database (Expert) Microsoft Excel (Expert) ExamDiff Pro KEDIT SharePoint OTSort

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