Logistics Specialist Customer Service

Kൾൾඇൺඇ Rඈർ ൾඅඅൾ

Naples, FL ***** 239-***-**** ********@*******.***

Efficiency-driven Logistics Specialist with 6-year track record in intermodal domestic and international transportation, import/export, warehousing and delivery. Critical thinker with analytical mind and unflagging focus on on-time service. Ready to develop optimized solutions to boost profits in fast-paced environment. Demonstrated success in working with vendors, customers and team members to meet tight schedule demands. Skilled at handling internal organization and inventory counts, resolving customer problems and working with suppliers to achieve objectives.

Logistics

Shipping and Receiving

Inventory Maintenance

Purchasing

Warehouse Operations

Spreadsheets

Logistics Specialist, 11/2014 to 11/2020

Nordstrom – Naples, FL

Streamlined office operations using automation, oversaw client communications, managed record tracking and data communication activities.

Processed sales orders and handled administrative functions like bookkeeping, purchasing, tracking and credit applications.

Collaborated with shipping department staff to facilitate smooth materials returns to correct vendors. Processed and entered all customer orders into database and provided proactive customer service for all accounts.

Generated all documentation and information required for customer shipments. Tracked orders and notified customers of status or potential delays. Maintained damaged goods records, backorder logs, and any applicable regulatory reporting. Logistics/Sales Associate, 03/2012 to 07/2014

Island Company – Naples, FL

Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.

Tracked stock using company inventory management software. Delivered high level of assistance by locating products and checking store system for merchandise at other sites.

Pඋඈൿൾඌඌ ඈඇൺඅ Sඎආආൺඋඒ

S අඅඌ

Wඈඋ H ඌඍඈඋඒ

High School Diploma

Palmetto Ridge High School - Naples, FL

High School Diploma

Florida SouthWestern State College - Fort Myers, FL Eൽඎർൺඍ ඈඇ

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