A1 Administrative, Microsoft, Eligibility, Inside Sales, Creative, Cus

Kelly Rhea

***** ******* **** ******, ** *****

Phone: 225-***-**** ************@*****.***

EDUCATION:

Bachelor's degree—LSU, Baton Rouge, LA, Marketing/Advertising B.S. Notary Public—Lifetime Commission

EXPERIENCE:

OUR LADY OF THE LAKE HOSPITAL—Baton Rouge, LA

Patient Access Representative

• Completed the admissions process for patients including pre-registration/pre-admit duties;

• Obtained demographic identification and verified insurance eligibility through financial analysis of each patient and informed patient of financial responsibility;

• Collected co-pays and deductibles from insured as required by insurance and hospital policies.

KIRBY INLAND MARINE—Baton Rouge, LA

Crew Dispatcher / Logistics / Crew Liaison

• Managed crew changes in personnel to assure an adequate number qualified crew members aboard each vessel each hitch. Arranged transportation for crew members to and from vessel flights, rental cars and hotel reservations;

• Forecast needs of upcoming crew changes by communicating daily with boat captains, port captains, crew members and management;

• Accounting duties included inputting payroll, creating purchase orders, and approving crew change invoices.

UNITED RENTALS, INC and DELTA RIGGING & TOOLS—Baton Rouge, LA Inside Sales Representative / Rental Coordinator / Purchasing

**Different employers—same job duties as Delta Rigging & Tool

• Worked with established customers for the rental, sale, and service of small and large industrial equipment;

• Quoted bids, reservations, contracts and invoices in compliance with customer and industrial needs and company policy;

• Dispatched field service personnel to deliver, retrieve equipment for repair or maintenance;

• Maintained and forecast inventory needs, and processed purchase orders (customer and company).

STATE OF LOUISIANA—DHH—MEDICAID Division—Baton Rouge, LA Eligibility Determinations / Policy Information Coordinator

• Disseminated updates and changes in Medicaid policy to statewide Medicaid field staff and the public--potential and current Medicaid recipients;

• Published updates and changes in Medicaid policy and documents via written and online Medicaid applications, forms, flyers, informational documents detailing eligibility criteria and benefits.

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