Plant Supervisor, Customer Service, Money Management, Problem-Solving

Allison Cox

601-***-**** *************@*****.*** 407 Old West Point Road Starkville, MS

EXPERIENCE

Sales Associate and Shipping Clerk Barnes and Noble Starkville, MS August 2018-October 2019

* Motivated leader.

* Ensured customer satisfaction by greeting and assisting customers with campus directions and purchases.

* Achieved weekly and monthly company sales quotas.

* Arranged goods in a way designed to trigger shopping.

* Prepared and maintained office equipment and records.

* Answered a multi-line phone and transferred calls to the appropriate lines.

Ambassador Supervisor Bulldog Suites Starkville, MS December 2016-April 2019

* Greeted and provided general information, directions, and assistance to incoming staff, students, and visitors.

* Oversaw employee work to ensure satisfactory customer service and compliance with company policies and procedures, regulations, and guidelines.

* Used radio frequency equipment to communicate with the staff.

Production Line Supervisor THERMOS Batesville, MS May 2015- July 2017

* Directed, trained, coached, and managed the staff in daily work assignments to maximize productivity on a production line.

* Efficiently resolved problems and concerns to the satisfaction of all parties involved.

* Responsible for the development and grooming of employees.

* Inspected final products to assess compliance with company standards.

* Documented product information on daily system logs and discussed non-conformance issues with management.

* Operated machinery and used hand trucks to complete tasks and transport items.

SKILLS AND ABILITIES

* Oral communication skills

* Loss Prevention

* Reliable and motivated

* Marketing skills

* Leadership skills

* Merchandising and Stocking

* Great team player

* Shipping and Receiving

* Innovative

* Customer service expert

* Problem-solving skills

* Excellent organizational skills

* Experienced in Word

* Proficient in online order fulfillment and email communication

* Money management

REFERENCES

David Barnes and Noble Manager 1+ year 662-***-****

Shelli Boyles Bulldog Suites Director 3+ years 662-***-****

Allison Aries Bulldog Suites Assistant Director 2+ years 662-***-****

Georgianna Weeks Thermos, LLC Plant Manager 4+ years 662-***-****

LaMarcus Milton Thermos, LLC Plant Manager 4+ years 662-***-****

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