Laundry Attendant Customer Service

Kansas City, Missouri *****

JOB OBJECTIVE

A service position with an organization offering potential future opportunities, where my combined background skills in dietary, laundry or housekeeping may be utilized.

PROFESSIONAL SKILLS AND STRENGTHS

Recognized by managers for being detailed orientated and the ability to multitask

Proven history of being able to balance task and customers need and priorities

Developed a reputation for quality of work and timely completion of projects

Accustomed to a diverse customer population

Enthusiastic in performing task, adaptable to change and assertive

Communicate and works well both individually and in a team set environment

Enjoy working with others and applied patience with challenging people.

Good with light conversation and possess the ability to remember faces and names.

Work Experience

Residential Cleaning Housekeeping 03/2013- Current

Merry Maids 543 N Scott Ave, Belton, MO 64012 816-***-****

Sweeping, vacuuming, and washing all hard surface floors on hands and knees

Clean all hanging light fixtures, baseboards and windowsills each visit

Move all reasonably portable furniture in rooms to clean under and behind

Perform customer service and quality control

Resolve customer issues before leaving home

Train new hires

Laundry Attendant Nursing Home 10/2010 -03/2013

Presbyterian Manors, 7850 Freeman Avenue, Kansas City, KS 66112 913-***-****

I perform a variety of laundry cleaning duties to provide quality laundry service and to maintain the nursing center in a sanitary and orderly condition.

Clean and iron linens and uniforms

Collect soiled bed linen, towels and residents laundry

Sort and arrange the clothes according to the washing requirements

Maintain cleanliness and hygienic environment

Prepare and distribute clean laundry to different departments

Packer Clothing Manufacturer 03/2010- 08/2010

Zorel - 13500 15th St. Grandview, Mo., 64030 Rebecca 816-***-****

Unpacked and assembled unfinished products

Assisted in various stages of completing a finished clothing product

Placed labels on shirts, inspected threading and stitching

Repacked finished products

Restaurant Server- 1998-2009

The Corner Store - 1/2004 - 12/2009 4059 Broadway St, KCMO 64111 Lisa Jackson 816-***-****

Olive Garden - 9/ 1998 - 10/2003 13910 E 40 Hwy, Indep., MO 64055 David Tanski 816-***-****

Escorted customers to their tables, took food orders, and responded knowledgably to question relating to menu items. Process payments and maintained table areas and supplies.

Served food and/or beverages to patrons, periodically checked to ensure customers satisfaction

Resolved client issues and defused possible situations.

Prepared itemized bills and process cash or credit card transactions in restaurant

When acting as shift cashier, balanced cash draw at beginning and close of shift.

Stocked service areas with supplies such as coffee, food, tableware, and linens.

Removed dishes and glasses from tables or counters, and take them to kitchen for cleaning

Presented menus to patrons and took orders from patrons for food or beverages.

Room & Service Attendant -1997-1998 Hotel Dorthy (Dottie) Pizoty 816-***-****

Ritz Carlton Hotel - 401 Ward Parkway, Kansas City Missouri 64112

Laundry Attendant- 1997-1998

Cleaned and stored hotel linens and uniforms. Received soiled linen in carts or through chutes and organized for washing. Sorted all articles by kind, color and degree of soil. Inspected laundry and linens and records damaged or stained items.

Operated commercial washer and dryers. Added chemicals to laundry as needed in the correct quantities prior to wash cycles. Folded clean linens and stored as appropriate.

Used a sheet and towel folder: Partial trained to use table linen ironer machines. Assisted in daily linen counts for monthly inventories. Responded quickly to guest requests for linen in a friendly manner.

Room Service Attendant- 1996-1997

Set up and delivered food and beverage orders. Conducted floor sweeps and retrieved food and beverage trays. Assigned to service the hospitality suite as needed. Responded to customer needs and resolved issues as was necessary. Performed cash handling responsibilities and any other job related duties as assigned.

Education

Paseo High School 1989, Kansas City, Missouri

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