Desktop Support Technician
Resume:
Z
AMNA ILYAS
PERSONAL PROFILE
Technical IT Support Technician has good interpersonal skills to assist customers with computer issues. Possesses a thorough knowledge of computer hardware and software applications. Has an intermediate degree and experience of Working in different warehouses from More than 2 years also 2 years of experience working as a Desktop Support Technician (Back Home). Strong multitasking skills and fast learning ability to ensure quick contribution to the company.
EDUCATION ATTAINMENT
CONTACT ME
************@*****.***
DEGREE & DURATION
2013-2015
College Education
Board of Intermediate & Secondary Education
Gujranwala, Pakistan
2011-2013
High School Education
Board of Intermediate & Secondary Education
Gujranwala, Pakistan
Up to the Mark “Communication Skills’’
Documentation & Reporting
A highly Optimistic and Dynamic Personality
Thrives in Team Driven Environment
Multi-Lingual: English, Urdu, Punjabi
An Active and totally aware user of Social Media
Computer Savvy
Microsoft Office
Windows Operating systems
Internet
KEY Skills & Attributes
2
Pc skills: Microsoft Office
Learned from IT professionals how to meet the support needs of a fast-paced technology company serving clients around the world
Deliver just-in-time support both at the Helpdesk and across Warehouse and respond to departmental technical emergencies in order to minimize data loss meet deadlines and support needs of users
Adaptability/Flexibility
Politeness & Etiquettes
Email/Typing
Supervisor Duties & Responsibilities (Experience of 6 Months)
Experience of using 4 to 5 RF GUNS
Worked in Packing, Picking & Returns department as trainer WORK EXPERIENCE
Job Experience of Different Warehouses
Sally beauty’s Warehouse 2022 (Current Job)
Amazon’s Warehouse 3 Months (2021)
Medline’s Warehouse 4 Months (2021)
Professional Skills
Additional Skills
AS Trainer
Torrid’s Warehouse 2020-2021
3
IT Support Technician (ERP)
Hamtam International February 2015 to March 2017 (Pakistan) IT Support Technician (As Intern)
Punjab College Sambrial From April 2013 to May 2014 (Pakistan) Publix 3 Months (IN Tennessee)
Cashier
REFERENCES
Available on Demand.
Contact this candidate