Professional Résumé
Patience Mukurazhizha
[*********@*****.***]
Professional Summary
Accomplished servant-leader, driven by outcomes over outputs and delivers business value by effectively collaborating, facilitating, leading and coaching multiple Scrum teams. Expert at driving the adoption and enforcement of Scrum, removing impediments and fostering self-management. Capable of bringing overwhelming enthusiasm and awareness to Scrum best practices, applying expert judgment to the removal of impediments, keeping teams focused and delivering success in rapidly evolving and dynamic environments. Certified CSM, SAFeSM and SAFe POPM
Skills & Abilities
• Knowledge of Scrum and other Agile development techniques
• Experience working with large, small, remote, and collocated Scrum teams
• Strong leadership, written and oral communication skills
• Coaching and mentorship experience
• Comfortable operating in rapidly changing environments
• Knowledge of Mortgage Products
• Knowledge of Data Governance Environment
• Knowledge of Cyber Security space and Internal Security Professional Experience
2021-PRESENT
Sr. Scrum Master
• Facilitated all agile ceremonies for internal security and Cyber security teams working on Tokenization
(protegrity), Migration from one cert to another (Entrust), DLP Implementation and Daily Investigations.
• Drove Scrum team progress to overcome obstacles and realize success throughout life of each sprint.
• Provided extensive guidance on agile scrum processes and methodologies to highly effective teams with goals of improving quality and productivity.
• Planned and arranged meetings with external organizations and individuals, enabling parties to meet and discuss project progress.
• Maintain knowledge of industry best practices and new technologies and recommends innovations that enhance operations
• Provide expert coaching to senior technology leadership and advise others with the goal of knowledge transfer
• Anticipated impediments to team delivery involving cultural barriers and logistical challenges.
• Maintained storyboards, organized charts within Azure Devops and influenced best practices to team
• Held retrospective meetings to guide cross functional teams improving future sprints for success EMPOWER TECH SERVICES 2017 TO 2021
Sr. Scrum Master
• Facilitated all agile ceremonies for internal security and Cyber security teams working on Tokenization, Migration from one cert to another (Entrust), DLP Implementation and Daily Investigations.
• Drove Scrum team progress to overcome obstacles and realize success throughout life of each sprint. Professional Résumé
• Provided extensive guidance on agile scrum processes and methodologies to highly effective teams with goals of improving quality and productivity.
• Planned and arranged meetings with external organizations and individuals, enabling parties to meet and discuss project progress.
• Maintain knowledge of industry best practices and new technologies and recommends innovations that enhance operations
• Provide expert coaching to senior technology leadership and advise others with the goal of knowledge transfer
• Anticipated impediments to team delivery involving cultural barriers and logistical challenges.
• Maintained storyboards, organized charts within Azure Devops and influenced best practices to team
• Held retrospective meetings to guide cross functional teams improving future sprints for success
(EMPOWER TECH SERVICES) 2015 TO 2017
Scrum Master
• Facilitated utilization of Data Lineage techniques to gather the requirements for project takeoff.
• Lead and Coach organization s wide Data governance team and activities aligning with strategic goals and Scrum values
• Worked with data stewards, and data owners in creating Metadata
• Facilitate all Scrum ceremonies, including Sprint Review and facilitate backlog refinement sessions between
• Worked with Data Stewards, and Data owners in creating metadata, data lineage, data quality rules and regulations
• Worked directly with Data stewards as their servant leader to guarantee compliance with business rules and standards through the coaching on the values of scrum (focus, courage, openness etc.).
• Building and promoting an open, trusting, and respectful team environment, facilitating discussion, the Product Owner and Development Team.
• Ensured Collaboration between business partners and developers on the implementation of modern technology.
• Understand and motivate change through the scrum team as well as build high performing team
• Coached teams in understanding their capacity and optimizing load during Sprint Planning for predictable delivery
• Coach Product Owners and Product Managers in backlog management and prioritization techniques, and business partner engagement.
• Perform trend analysis and recommendations for improvements.
• Develop and promote a culture of reflection and continuous improvement, including issues requiring management support.
• Identify and co-ordinate product critical paths and identify/remove bottlenecks; identify and track issues and risks through to resolution.
• Led and coached scrum teams for sprint planning, sprint reviews, sprint retrospectives, and daily scrums with the development team
AIR ZIMBABWE HOLDINGS 2013 TO 2015
Reports Developer
• Used SQL to query databases, fetch data, and insert formulas in metric columns.
• Created various reports with different views like tables, pivots, charts, view or column selectors, tree maps, performance tiles and heat maps.
• Used filters and provided prompts appropriately to make dashboards interactive and to avoid excessive data showing up on reports.
• Used the visual analyzer to create clear visualizations from excel spreadsheets. Professional Résumé
• Managed performance in OBIEE using caching and aggregate tables.
• Implemented security by creating users and groups and assigning users to their respective groups.
• Developed dashboard prototypes to help guide users to refine business requirements.
• Participated in agile user story development and refinement working with the product owner and scrum aster.
• Participated in sprint planning meetings and daily stand-up meetings led by the scrum aster.
• Participated in sprint review and retrospective meetings to ensure those deliverables meet user acceptance criteria.
• Performed unit testing for reports and dashboards to make sure deliverables meet user acceptance criteria.
Environment
OBIEE 12c version, Windows 10, Microsoft Office, JIRA, Power BI EDUCATION & CERTIFICATIONS
University of Zimbabwe - Social Science Degree in Social work
• Certified Scrum Master CSM
• Certified SAFe Scrum Master
• Certified SAFe POPM
• Awaiting- Security plus