RESUME

SANJEEV KUMAR

adqt2q@r.postjobfree.com

+91-986*******/971-***-****

Process Executive- Back Office/ Non-Voice

Objective

Seeking a challenging and rewarding career in a professional organization where I can conntribute my Knowledge and skills for growth and development of the organization and to be able to implement solutions that meet the customer requirements using my technical expertise.

Professional Experience

Walsis e-connect India Pvt Ltd(Team Leader)(sarthaks.com)

It is online educational portal.

Content analyzing and updating on this portal.

Content uploading and replying user queries.

Managing 10-12 employees, making its working report and giving feedback them..

January 2021 – till date

EXL SERVICES PVT LTD(Noida)- Process Associate (US Logistics XPO)

The role involved invoicing, auditing after billing.

Specialist in HAZMAT (explosive Commodities).

November 2014- January 2018.

FIS GLOBAL – GURGAON- Process Associate (US Banking Process)

Keying cheque number, amount, routing number given on the cheque/ticket.

Check provisioning (amount keying, rejects, balancing).

Query running and maintaining a database of error to give quality feedback to the team.

Work in excel (preparing reports)

June 2013- September 2014.

CARMA INTERNATIONAL PVT LTD-Noida-Office assistant/Computer operator(MEDIA OFFICE)

Article searching on web (media portal) and download it from web.

Research on article what particular media says about individual or company.

Finally send relevant article (matter) to client.

Dec2012-May2013

N .P. Primary school no.-4 moti bagh new delhi- IT assistant(April2009-Sep2009)

Sending and receiving mail regarding school related work and confirm to school management to any circular/order related to school which is comes from NDMC. Creating student ids to new admission, issuing SLC and all kinds of document through NDMC web sites. All kinds of drafting works is done by me. Maintenance work of computer system and printer etc

Technical Skills

Advance Diploma in Hardware & Networking – BIHT Patna

Proficiency in HTML, SQL, Excel tools, Internet.

Typing Speed – 40 W/M.

Educational Qualification

Post Graduation

Master of Computer Application (IGNOU) 60%

Graduation

Bachelor of Computer Application (IGNOU) 62%

Intermediate

Bihar Intermediate Education Council 53%

Matriculation

Bihar Secondary Education 51%

Strengths/ Hobbies

Team Player, taking initiatives in team building activities.

Sharing good rapport with peers and Managers.

Workaholic- Flexible with work timings as and when required.

Quick learner and easy adaptability to the new processes.

Listening Retro Music.

Personal Profile

Father’s Name : Ram Pravesh Singh

Permanent Address

moh- bari milki, at+post- rajgir distt-nalanda pin 803116

Date of Birth : 1st February, 1983

I hereby declare that all the information furnished above are to the best of my knowledge

and belief.

SANJEEV KUMAR KUMAR

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