Diego Naranjo

647-***-****

Niagara on the Lake, ON adqt0i@r.postjobfree.com

Objective: Culinary Management student at Niagara College. Looking to secure a job that will allow me to gain leadership, effective communication, teamwork, among other skills in an inspiring work environment.

Skills Summary:

Ability to respond to challenging situations and apply problem-solving strategies

Effective written and oral communication skills, in the English and Spanish language

Ability to work independently and in a team environment.

Ability to handle out situations that demand multitask aptitudes.

Capacity to adapt easily to different work environments.

Building relations with customers from a variety of cultures and backgrounds.

Computer proficiency in Microsoft Applications, internet research.

EDUCATION CERTIFICATIONS

-Niagara College Canada May 08, 2021- Present

Culinary Management

-Universidad Militar Nueva Granada Colombia July 2018 -December 2020

Civil Engineering Diploma

-Colegio Mayor Nueva Inglaterra January 2013 – December 2016

High school diploma

EXPERIENCE CERTIFICATION

Teleperformance Call center. April 2018 – February 2019

Customer service representative

Answering and assisting all customers with their queries which will involve handling telephone order calls

Helping customers place orders, queries with any delivery queries, payment problems, re-deliveries as well as billing queries.

Maintain a positive attitude and ensure there is a high customer service focus.

Concentrix call center. February 2019 – July 2020

Customer service representative

Supporting customers with ordering, booking, shipping, tracking, credits, product returns and quoting.

Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer.

Providing back-office support services including compiling customer sales quoting information, email correspondence, data entry and analysis.

Ruth Chris Steak house. May 2021 – September 2021

Prep – Cook

Making sure all the prepping process is made properly

Cooking all the sides in the menu. Ensuring every client receives the meal they are expecting with a high-quality value.

Performing closing procedures in the kitchen, verifying all the areas are clean, tidy, and organized

White Oaks

Prep – Line cook November 2022 - Present

Making sure all the prepping process is made properly

Cooking all the sides, mains, and apps in the menu. Ensuring every client receives the meal they are expecting with a high-quality value.

Performing closing procedures in the kitchen, verifying all the areas are clean, tidy, and organized

Being able to manage people in a busy shift.

References Available Upon Request

Contact this candidate