Customer Service Representative
Resume:
Caesria Simmons
Raleigh, NC *****
******************@*****.***
Authorized to work in the US for any employer
Work Experience
Inbound Stower
Amazon Distribution Center - Garner, NC
October 2020 to Present
• Operated robots
• Registered products
• Problem solved
• Counted products
• Packaged items
Cashier/Cook
Cupcake dream - Wilson County, NC
June 2019 to Present
• Prepped ingredients
• Prepared meals from scratch
• Prepared beverages orders
• Basic kitchen serving duties
• Maintained health and sanitation standards
• Diligently washed and sanitized all equipment
• Operated grill
Customer Service Representative
Harbor Freight Tools - Rocky Mount, NC
June 2020 to October 2020
• Managed customer accounts
• Greeted customers
• Conducted customer service surveys
• Resolved customer issues
• Collected and documented orders
• Responded to inquiries and issues
• Operated the cash register
Cracker Barrel Server / Hostess
Cracker Barrel - Wilson, NC
May 2018 to October 2020
• Handled a high volume of customers regularly
• Took orders
• Prepped lunch, breakfast, dinner and orders
• Served food
• Checked on guests frequently
• Worked at a restaurant
• Welcomed guests as they arrived
• Bussed tables
• Kept the restaurant clean and sanitary
• Set up payments by POS
Education
Some college in Medical Assistant
Gwinnett Technical College - Raleigh, NC
February 2021 to Present
Continuing education in Cna
Wilson Community College - Wilson, NC
August 2019 to December 2019
Continuing education in Phlebotomy
Wilson Community College - Wilson, NC
June 2019 to August 2019
High school or equivalent
Beddingfield High School - Wilson, NC
August 2015 to June 2019
High school diploma
Beddingfield High School
Skills
• Customer Service
• Fast Food
• Food Service
• Food Prep
• Team Member
• Phlebotomy
• Blood sampling
• Patient Care
• Venipuncture
• Laboratory Experience
• Vital Signs
• Meal Preparation
• Heavy lifting
• Retail sales
Certifications and Licenses
Phlebotomy
August 2019 to Present
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