Desk Assistant Front

Bereket Kelbore

*** * ******* *** ***, Gaithersburg, MD 20877

Phone: 570-***-**** **********@*****.***

SKILLS

Strong customer service background

Microsoft Office Word, Excel, PowerPoint, Access, Outlook, Publisher

Fluent in English and Amharic

UNIX, C and C++ language, mat lab

Good communication and problem-solving skills.

Good math skills

Motivated and Enthusiastic

Signal Login Design

Signal Analysis

compliers and operating systems

EDUCATION

Montgomery College, Rockville, MD, 2017 to present

Major: Electrical Engineering and Computer Science

Course Work: English, Precalculus, Calculus I, II, and III, Principles of Economics, Introduction to Programming Concepts for Engineers, Intermediate Programming Concepts for Engineering, Signal Analysis, Oracle Database, General Chemistry, Intro to Engineering Design, Digital Logic Design, General Physics I and I, General Psychology, computer science (CMSC203), Global Humanity

Special projects:

Coding and performing different mathematical expressions.

Finding errors

Collecting and documenting different data.

Analyzing different mathematical problems using math lab

Problem solving and algorithm development

using a modern programming language

web applications and databases

software development and testing

data structures covered include arrays, lists, sets, maps

techniques such as graphical user interface programming, exceptions, recursion, designing classes (no inheritance), file input/output

techniques such as encapsulation and UML diagramming

High School: Durame, Southern Ethiopia

Year of graduation: 2007

WORK EXPERIENCE

Uber and Lyft Driver, December 2014 to present

Ensure timely arrival at the customers' pick-up locations and inquire into further destinations.

Greet passengers when they embark into the vehicle.

Confirm passengers' identity by using their name to establish familiarity.

Assure safety of the passengers.

Front Desk Assistant, Morison Clark Hotel, Washington, District of Columbia

March 2016 to January 2020

Assigned rooms, assisted groups of tourists with check-in, solved problems, offered advice and information, and taking phone calls.

Maintained and update filing, inventor, mailing and database systems, both manually and on computer.

Monitored and discussed production problems with co-workers and managers/supervisors.

VOLUNTEER EXPERIENCE

Youth program Intern, Ethiopian Community Development Center, Silver Spring, MD, June 2012-September 2018

Worked closely with ECDC program and development staff to document services, plan events, and expand online presence.

Supported Communities Program coordinator reports.

Met with clients to complete intake and needs assessments.

Provided transportation assistance for client participation in referred activities.

Collecting important data about clients to admit the youth program

CLUBS and ACTIVITIES

Engineering Club, Montgomery College, Rockville Campus, June 2018

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