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Columbus, OH
... • Explained HR and payroll policies in clear, customer-friendly language. Y Katrena White 2 • Met service-level standards while supporting high call and case volumes. • Escalated complex cases when necessary and followed through to full resolution. ...
- Jan 06
Columbus, OH
... Investigated customer complaints and non-conformance issues. Collected and compiled statistical quality data and analyzed it for areas of improvement. Developed, recommended, and monitored corrective and preventive actions. Prepared reports to ...
- Jan 06
Powell, OH
... ●Coordinate with housekeeping and maintenance teams to ensure timely room readiness and issue resolution ●Greeting guests warmly and professionally, providing excellent customer service upon arrival and throughout their stay ●Maintain detailed call ...
- Jan 05
Columbus, OH
... process • Coordinated with healthcare providers to obtain missing or necessary documentation for claims submission Customer Service Representative Jo-Ann Fabric and Craft Stores-Hudson, OH April 2016 to May 2018 • Managed a high volume of incoming ...
- Jan 05
Westerville, OH, 43081
... t i n g a g r a n t f o r t h e C h i l d r e n ’ s A d v o c a c y C e n t e r o f G u e r n s e y C o u n t y t o r e c i e v e i t e m s Donna’s Delicious Dozen I was responsible for handling transactions and providing excellent customer service. ...
- Jan 04
Columbus, OH
... Client-focused with broad knowledge of Customer Service and Client Sales. Accountable overachiever demonstrating a high level of ownership and initiative. Quick and effective at decision making, while maintaining excellent customer service ...
- Jan 03
Columbus, OH
Erica Hay Columbus, OH ***** ************@*****.*** +1-614-***-**** Professional Summary Customer-focused professional with extensive experience in customer service, administrative support, and hospitality. Skilled in communication, problem-solving, ...
- Jan 02
Columbus, OH
... • Handled all intake calls to sell CK at the point of call. This made the actual in-home sales process more efficient and increased my closure rate to 96%. • Maintained records and reports (KPI’s) on a weekly basis to report at daily team meeting. • ...
- Jan 01
Columbus, OH
... Applied Industrial 03-15-19/12-18-2021 Sorted packages FedEx 2021/2000 Area Manager: Jerry Kamphaus I worked in the customer service department. My job was to track packages and schedule pickup times and dates. Education Northern Kentucky University ...
- 2025 Dec 30
Columbus, OH
... Gap Inc., Groveport, OH 09/2020 – 01/2021 Customer Service Representative / Call Center Answered inbound phones, provided individuated sales and customer service, and processed payments. Assisted customers with placing online orders. Located and ...
- 2025 Dec 28