Customer Service Data Entry

Dipak Patel

Monroe Twp., NJ ***** 732-***-**** adqsvx@r.postjobfree.com

SUMMARY

Retail store General Manager and owner with 30 years of experience in running an establishment and maximizing revenues of sales including product purchasing, inventory control, marketing, accounting, management, and customer relations looking for opportunities in Data Entry.

WORK EXPERIENCE

Assistant Store Manager, Speedway LLC- Edison, New Jersey May 2018 - Present

•Support and work alongside the General Manager

•Enter invoices and perform management accounting

•Maintain full responsibility of daily sales transactions through cash handling, fuel transactions, and promoting reward programs

•Generate daily reports to be given to company’s headquarters

•Supervise and provide customer service through leadership, training, and coaching for all store employees

•Coordinate in-stock supplies through monitoring, inventory management policies and procedures

•Motivate, empower, and encourage positivity for employees

Subway Franchisee & General Manager, Subway- Staten Island, New York January 2011- Present

•Uphold responsibility of daily reports, food order, inventory control, accounting, and banking

•Hire, train, and manage staff by providing daily assignments to be fulfilled

•Comply with franchisee regulations

•Build a strong and loyal customer base by providing exceptional customer service

•Advertise and promote the franchise in accordance to the guidelines provided by the franchise

General Manager, Robert’s Card & Gift- Hewlett, New York February 1997 - December 2010

•Capitalized revenue by selling innovative products like greeting cards, toys, stationary, and seasonal products

•Monitored financial performance and organized accounts payable to all vendors

•Developed marketing strategies to increase customer traffic and maintained superior customer service

•Trained staff for appropriate roles in the retail business

EDUCATION

New Jersey City University, Jersey city, NJ January, 1988

Bachelor of Science

SKILLS

Proficient in Microsoft Office Suite

Strong organizational and communication skills, attention to detail, flexibility, and learning agility

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