Customer Associate Service
Resume:
Bhavna Sethi
Columbia, TN *****
Phone: 931-***-****
Email: **********@*****.***
Employment History
General Manager (GM)
**/**** - **/**** ***** Hospitality Inc 803 N 2Nd St, Clarksville, TN recruiting, training and supervising staff.
managing budgets.
maintaining statistical and financial records.
planning maintenance work, events and room bookings. handling customer complaints and queries.
promoting and marketing the business.
ensuring compliance with health and safety legislation and licensing laws. Ensure company standards for housekeeping, decor and guest services are met Answer guest questions about hotel services and policies Keep track of the hotel's financials
Interview, hire, train and terminate staff
Monitor staff performance, ensuring the hotel is running well and guests are happy Manager
01/2015 - 03/2021 Lotus Hospitality Inc 803 N 2Nd St, Clarksville, TN COMPLETE HOTEL OPERATION MANAGEMENT.
Assistance Manager
09/2009 - 12/2014 Landmark Apartment Inc. Columbia, TN Customer service : Checking the application inquires for renting apartments. Rent roll for 50 apartments, Paycheck for 10 employees. Daily deposit, order supplies office, Assisting with any questions or complaints regarding employees, building or customer issues,
Office Services Specialist
05/2003 - 05/2009 Waves Inc. 1325 W Main St Suite 104, Franklin, TN Answering phone and transferring to the correct Department and the client. Monthly presentation for Company Newsletter
Minutes for the meeting with the Director, Human Resource and the other staff regarding company Developments Ordering office supplies for the agency needs
Assisting Client with Development Disability
Interviews for the New Applicants
Organizing New Hire Orientation
Faxing, coping etc for the company
Education History
Issuing Institution Location Degree Received Course of Study Semester Hours Delhi University Delhi, India Bachelor's Degree Accounting 16 Occupational Licenses, Certificates and Training
Certification Title Issuing Organization Completion Date Expiration Date Phlebotomy National Healthcareer Assodiation 09/2014 09/2022 Detailed References
Brenda Baker, Driving Licence operater
retied
Personal reference known for 21 year(s).
Toni Ortiz, Military Retied
Personal reference known for 12 year(s).
Gowri Shrinivasan, Customer Associate
Ross Department Store
Personal reference known for 17 year(s).
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