Customer Service Representative
Resume:
Skills
Face-to-face customer service as well as over the telephone, data entry, typing, using Microsoft Office software, multi-tasking, working independently as well as on a team.
Experience
Pathgoal
October 28-2019 to October 11-2021
Customer Care Representative
Working for Pathgoal has been a great experience with medical and patient billing . I currently provide assistance to patients from various hospitals who need to pay their bills or get information from the date of service they were seen . Also we include providing insurance information to the patients insurance companies, or simply helping a patient to add a new or existing insurance.
Tropicana Homes/ present
August 1-2018
Office administration and receptionist
These duties include answering the phone and person typical computer skills used as word excel and handling other office abilities.other such duties that are included for office administration would be handling the work behind building the homes such as ordering material making sure each home is fit to the adequate customer. Choosing the right colors and the type of stone that the house will take as the, lighting plumbing fixtures, roofing and all Minor details that the homes will have before being sold on the market.
Customer Service Representative DialAmerica February 2013 – Present
Inbound call center for Home Serve/Sirius XM/Health Insurance. Duties include product knowledge to educate customers, as well as meeting sales quota/metrics. I also mentored/trained new employees in some departments.
Receptionist Farmers Insurance November 2011-November 2012
Front office receptionist position. Duties included directing phone calls to correct insurance agent, providing price quotes and cold/warm calling.
Customer Service Representative Alorica July 2008-July 2010
Providing customer service and technical support for AT&T cellular service. Responsibilities also included meeting sales metrics and quota.
Receptionist El Paso Ink May 2007-May 2008
Front office receptionist position for a locally owned printer ink/toner refill service provider.
Education
Certificate in Office Administration May 2008 International Business College
High School Diploma May 2006 Capitol High School
REFERENCES
Jessica Lopez
Ashley Segovia
Cesar Segovia
OBJECTIVE
I work toward achieving the greater success in my career through perseverance, consistency and the ability to work with others. I strive to achieve organizational goals and objectives along with my superiors and colleagues.
********@*****.***
12246 Via Inca Dr, El Paso, TX 79936
VOLUNTEER EXPERIENCE OR LEADERSHIP
Mentoring, training and leading new hires on production floor at DialAmerica and Alorica.
I
Contact this candidate