Demario Banner
Customer Service and Warehouse
Tampa, FL 33612
**************@*****.***
Have 6 years of Customer Service experience mainly with Medicare and Marketplace insurance. Also have over 10 years experience in Warehouses
Work Experience
Application Assistant
HealthPlan One - Tampa, FL
September 2020 to December 2021
Assist Medicare members with medicare prescription drug plans and medicare advantage plans if requirements are met then get them transferred over to a licensed sales agent to close the enrollment. Customer Service Representative
Maximus Federal - Tampa, FL
November 2018 to August 2020
Assisting beneficiaries with their Medicare & Marketplace insurance accounts with updating, and seeing if they qualify for the insurance.
Claims Representative
General Dynamics Information Technology - Tampa, FL October 2014 to November 2018
Assisting Medicare members resolve issues with there plans with updates, corrections and transferring to the escalation department.
Warehouse Associate
Egan Company - Fort Pierce, FL
September 1998 to January 2004
Stack boxes on Pallets, strapped boxes to be shipped out. I also drive Forklift, have lots of warehouse experience & skills
Education
Diploma in Math
Port St. Lucie High School - Port Saint Lucie, FL
August 1993 to June 1997
Skills
• Customer Service (4 years)
• Warehouse distribution (10+ years)
• Claims (2 years)
• Order Picking
• Warehouse Experience
• Forklift
• Shipping & Receiving
• Pallet Jack
• Freight Experience