Gala N. MacNeal
**** **** ******, **** *****, CA 90810
562-***-**** *********@***.***
OBJECTIVE
To obtain a position that promotes personal and professional growth in the Administrative Assistant field where I can contribute my excellent data entry and organization skills as a member of a team.
SKILLS
Multi-task oriented and flexible
Energetic, professional, and customer oriented
Knowledge of MS Word, Excel, & Outlook
Effective working independently or as a cooperative team member
Types 40 wpm
WORK EXPERIENCE
Mac's rooms, Long Beach, CA
01/2017 - Present
Landlord
Sweeping, mopping, making beds, washing linen,folding linen, customer service, cash handling, paperwork
Broadspectrum, Carson, CA
10/2010 - 11/2016
Safety Attendant
Fire watch, bottle watch, hole watch, flare watch, crane spotter, customer service, paperwork, house keeping
Manpower, Long Beach, CA
07/10 – 01/12
Data Entry Operator
Keying information on computer for Boeing. Data entry, scanning, and boxing blueprints. Typing 40 wpm.
Insight Global Inc., Irvine, CA
09/08 – 12/09
Mail Processor
Routed sorted mail to designated areas depending on destinations and according to established procedures and deadline.
Ensured all opened transactions were completed in an upright manner and counted money with attention to detail in order to maintain accurate accounts
Operated various types of equipment, such as computer scanning device and mail opening machines such, as Opex 3003, Merkel, and Konnex.
Wine Country Gift Baskets, Fullerton, CA
10/07 – 01/08
Call Center Representative
Conferred with customers by telephone or in person to provide information about products and services, to take or enter orders, cancel accounts, or to obtain details of complaints
Determined charges for services requested, collect deposits or payments, or arrange for billing.
Answered telephone calls in a timely and polite manner while transferring calls and distributing messages as needed
Los Angeles County DPSS, Rancho Dominguez, CA
03/94 – 05/05
Eligibility Worker II
Answered Applicants’ questions about benefits and claim procedures
Interpreted and explained information such as eligibility requirements, application details, payment methods, and applicants’ legal rights
Interviewed benefits recipients at specified intervals to certify their eligibility for continuing benefits
EDUCATION
LONG BEACH CITY COLLEGE, LONG BEACH, CA 2008 – 2010
Barclay Career College Certificate, 1987