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Customer Service Maintenance Helper

Spring, TX
April 15, 2022

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Matthew C. Hallam

**** ********

Spring, TX *****

281-***-**** Cell

Previous Employment

Enerstaff /VAM USA

***** * ***** **

Houston TX 77073

Batch Operator – Phosphate Coating Operator

phosphate couplings using chemical process

Quality Control

Provided various checks on finished product before shipping. Ensured that all items were in spec. Used various calibration tools including calibers.

Jan 2022 Mar 2022

Randstad/Bimbo Bakeries Warehouse

Loaded unloaded trucks.

November 2021 -December 2021

Randstad/ Distribution International

Oct 2021

Manufactured insulation using various processes. Assembled from component pieces to completed product.


9965 Buffalo Speedway

Houston TX 77054

June 2021 to September 2021

Warehouse and Assembly production

Started in production by making kits for eye surgeons. I hand packed various equipment into complete single use packs to aid surgeons. Used critical thinking skills and attention to detail to ensure accuracy and thoroughness.

I also worked in the warehouse using handheld RFD scanners to complete pick orders and picked orders to move onto the production floor. I was responsible for up to a hundred separate orders per shift. Which required both speed and accuracy with no room for errors. I met these objectives daily

Valeron/ITW international

9505 Bamboo Rd

Houston TX 77401

Machine Operator

March 2021 April 2021

Operated a thermal bonding plastics film machine. The process thermically joined two sheets of plastic machine. Rolls typically weighed 1500 pounds. Used overhead crane to maneuver roll to the area for forklifts to take away. Then entered information into computer for record keeping practices.


19001 Kermier RD

Waller TX 77484

QC inspector

Feb 2021 TEMP

Took various models of A/C units of the assembly line and performed Quality Control tests. Ensured all met standards used a variety of tester tools as well as visual attention to details. Completed all appropriate paperwork and reports for both pass/fail instances.

BARONHR/Dr. Pepper

2400 Holly Hall Houston TX


Aug2020 Jan 2021

Staged and mixed ingredients and premix for various flavors of products

Using ingredients sheets and recipes. Used industrial mixers and Computers to make

Syrup. Took samples for QA purposes. Operated the control panel to deliver syrup to the product line and performed water tests for purity and QA. Operated a forklift and other industrial equipment. Maintained a clean and organized environment.

CSAT Solutions

9707 Northcourt Houston TX

Computer Tester

Computer Repair Technician

June 2019-Aug 2020`

Tester duties: tested repaired Computers, desktop and laptop/tablets for full functionality and quality control. Installation of OS and updates if required.

Computer repair technician: I diagnosed and repair if hardware components of computers. Then performed QC testing for completion of service.

Southern Tire Mart

Kingwood, TX 77339 August 2018-November 2018

Parts Manager

I ordered parts, kept up with Credits and Returns, as well as invoiced and entered parts onto the ticket. Inventory Control and stocking. Responsible for over a 100k a month in expenditures.

Ripley’s Quick Lube, Spring TX April 2018 to July 2018

Lube Tech

I performed oil changes and preventive maintenance on automobiles. I also made sales and had to make upselling of services offered by the company a priority. I used various hand tools and power tools to perform my duties

Texas Oil Express, Houston TX October 2016 to October 2017

Lube Tech

I performed oil changes and preventive maintenance on automobiles. I also, made sales and upselling of services offered by the company. I used various hand tools and power tools to perform my duties.

Bayou City Truss, Houston TX October 2015 to April 2016

Maintenance Helper

I preformed preventive maintenance on equipment and facilities as well as repair of equipment when break downs occur. Used all manner of hand tools, power tools and welding apparatus, also forklift as well as carpentry and other skills in maintaining building and grounds

Jiffy Lube/ Allied Lube Inc., The Woodlands, TX March 2013 – October 2015

Lube Technician, Customer Service Assistant, Asst. Manager

Open and close store. I made daily bank deposits and set schedules for crew. Managed crew. Inside sales of services and products. Cashier duties and problem solving and customer complaint resolution. I also used various hand tools and power tools to perform my duties.

Department of Homeland Security (TSA), Houston, TX September 2002- April 2012

Transportation Security Officer Series 1802. E-band (federal officer)

Provide airport/air travel security: Including the use of x-ray, hand held metal detectors, and explosive trace detection machines. Physically search baggage and persons. Stand watch and guard duties on the exits and security checkpoint. Serve as OJT Monitor (train and educate newly hired employees and evaluate them on their performance.)

Today's Staffing, Houston, TX October 2001- January 2002

Customer Service Representative

Answer calls through an automated in-bound call center. Take repair orders from clients and handle customer care issues.

Aramark [contracted to Vastar Resources Inc. (company was bought by BP Amoco) September 1999 August 2000

Administrative Support

Greet guests. Operate multi-line PBX system, I performed overflow clerical work., also provide support to the building services department and served on emergency procedures team.

Carpenter Chemicals June 1996- July 1997

Shipping/Receiving of truckloads of various dry and wet chemicals

Chemical bending of various chemicals used to produce 2 stage chemical products for various industrial applications including road fill and rosins and other products. Using computers and programable mixers. Followed all company guidelines on safety and blending instructions. Used forklifts (Both sit-down and manual pallet jacks) loaded and unloaded semi containers. Filled out various reports and inspection sheets. Also completed all governmental required paperwork at the local, state and federal levels. Manually inspected batches for QC purposes. Performed housekeeping duties, to include sweeping, mopping and trash removal, and chemical spill cleanup when necessary, following both company and OSHA standards, policies and guidelines.


San Jacinto College, Pasadena, TX September 1993 - May 1995

General Studies (Core Curriculum for Associate in Business) Credit Hours: 40 / GPA: 2.4


Forklift experience

Welder's helper and grinder experience

General labor experience

Automotive light repair and preventative maintenance

Power tools//hand tools of all varieties

General office

General computer and office suite software

Inside Sales


Windows- 10, and lower

Office Suite proficient: Word, Excel, and Corel Word Perfect 11, PowerPoint, Access, photoshop.

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