Service Representative Customer
Resume:
LATOYA
MALCOLM
PROFILE
I am an initiative-taking individual. I am an
adaptive person who thrives under
pressure, and I am always way ahead of
deadlines. I pay close attention to details; I
am always concerned with my quality of
the work I do; therefore, I take detailed
notes and always refer to those notes to
ensure that I am completing processes as
directed. I prefer to always be busy and
working. Punctuality is very important to
me; therefore, I am always on time. I am
always ready to learn something new. My
objective is to gain employment in your
organization, so that I can utilize my skills
to assist in increasing the organizations
productivity, efficiency, and growth.
CONTACT
PHONE:
**************@*****.***
ACTIVITIES AND INTERESTS
Writing
Reading
Working Out
Being a mother
LATOYA T MALCOLM
WORK EXPERIENCE
Broward College
Student Life Department – Pembroke Pines, FL (Sept. 2010 -Aug. 2013) Event Staff/Clerical Assistant.
Planned and executed and host events on Campus.
Created fliers with Microsoft word, paint and the internet to promote Campus Activities.
Kept student information organized for Graduation and other major events through Microsoft Excel.
Created presentations for events on campus using PowerPoint. IQOR
Call Center – Miramar, FL. (Oct. 2013 – Sept. 2015) Customer Service Representative for Sprint.
Provided Technical Support.
Helped Customers with complaints and questions
Gave customers information about deals and services. CARMAX
Business Office Administrator – Davie, FL. (March. 2015 – November 2018)
Assisting customers by explaining legal documents involved in the purchase of their vehicles.
Purchasing vehicles through the appraisal lane.
Registering Vehicles and issuing license plates with the DMV.
Applying for titles and ensuring liens are satisfied.
Working with the banks to ensure lien is recorded on titles.
Organizing paperwork so papers can be signed quickly. LIVEOPS
Customer Service Representative for Nike (August 2019 - Present)
Assisting Consumers through chat.
Placing orders for consumers.
Handling disputes and problem solving.
FIRST WORLD REALTY AND MANAGEMENT
Realtor – South Florida (2018 – Present)
Assisting with the Buying, Selling and Renting of Real Property EDUCATION
Broward College
September 2021 – Present
Bachelor’s in communications
KEY SKILLS AND CHARACTERISTICS
Solid Written and Verbal Communicator
Attention to deadlines
Attention to detail
Contact this candidate