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Customer Service Experience Representative

Location:
Orlando, FL
Posted:
April 15, 2022

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Resume:

CHEYANNE RICHARDS

RETAIL & CUSTOMER SERVICE

CONTACT EDUCATION

WORK EXPERIENCE

REFERENCES

EXPERTISE

To obtain a position in which my excellent communication, interpersonal skills, and experience in the service industry can be utilized. I feel my most valuable attribute is my ability to provide exceptional customer service to clients.

John Bowne High School - Flushing, NY 2009 - 2013

Provided excellent customer service.

Greeted customers and make them feel welcomed.

Operated and host private client parties.

Presented menu, answer questions, and make suggestions regarding food and beverage.

Recommend new menu items and take beverage and food orders.

Delivered food and beverages to any table as needed. Provided bottle and cocktail service.

Assisted in keeping the restaurant clean and safe. Provided responsible service of alcoholic beverages. Followed all cash handling policies and procedures. Ensured customers are satisfied with service.

Taking inventory of supplies and ingredients.

***********@*****.***

Karla Gore

Problem-Solving Skills

Verbal & Written Communication Skills

Interpersonal Skills

Time Management

Organization Skills

Leadership

Team Management

Product Promotion

Competent with Technology & Microsoft

Programs

MANAGER Enterprise

+1-718-***-****

Cassandra Black

MANAGER Enterprise

+1-347-***-****

917-***-****

Atlanta, GA

CR

Greeted guest upon arrival to their sections.

Consistently provided professional, friendly, and engaging service. Collected payment and handled cash transactions.

Efficiently and accurately took and delivered orders for bottle and food service.

Followed all safety and sanitation policies when handling food and beverage orders, to proper health guidelines.

Recorded transactions on our computer systems to deliver prompt service. Assisted co-worker whenever possible.

Skillfully promoted items on bottle list.

Curfew Nightclub - Atlanta, GA

Greeted customers with a positive attitude.

Provided a unique customer service experience dedicated to my client needs.

Followed companies policy and producers.

Maintained a board knowledge of the companies

inventory.

Handled customer inquires and resolved any billing questions.

Promoted sales and maintained sale goals.

Serve as project manager for brand projects

Enterprise - Orlando, FL

COCKTAIL WAITRESS 2021 - 2022

CUSTOMER EXPERIENCE REPRESENTATIVE 2019 - 2020

KOD Nightclub - Atlanta, GA

COCKTAIL WAITRESS, 2022 - Present



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