CHEYANNE RICHARDS
RETAIL & CUSTOMER SERVICE
CONTACT EDUCATION
WORK EXPERIENCE
REFERENCES
EXPERTISE
To obtain a position in which my excellent communication, interpersonal skills, and experience in the service industry can be utilized. I feel my most valuable attribute is my ability to provide exceptional customer service to clients.
John Bowne High School - Flushing, NY 2009 - 2013
Provided excellent customer service.
Greeted customers and make them feel welcomed.
Operated and host private client parties.
Presented menu, answer questions, and make suggestions regarding food and beverage.
Recommend new menu items and take beverage and food orders.
Delivered food and beverages to any table as needed. Provided bottle and cocktail service.
Assisted in keeping the restaurant clean and safe. Provided responsible service of alcoholic beverages. Followed all cash handling policies and procedures. Ensured customers are satisfied with service.
Taking inventory of supplies and ingredients.
***********@*****.***
Karla Gore
Problem-Solving Skills
Verbal & Written Communication Skills
Interpersonal Skills
Time Management
Organization Skills
Leadership
Team Management
Product Promotion
Competent with Technology & Microsoft
Programs
MANAGER Enterprise
Cassandra Black
MANAGER Enterprise
Atlanta, GA
CR
Greeted guest upon arrival to their sections.
Consistently provided professional, friendly, and engaging service. Collected payment and handled cash transactions.
Efficiently and accurately took and delivered orders for bottle and food service.
Followed all safety and sanitation policies when handling food and beverage orders, to proper health guidelines.
Recorded transactions on our computer systems to deliver prompt service. Assisted co-worker whenever possible.
Skillfully promoted items on bottle list.
Curfew Nightclub - Atlanta, GA
Greeted customers with a positive attitude.
Provided a unique customer service experience dedicated to my client needs.
Followed companies policy and producers.
Maintained a board knowledge of the companies
inventory.
Handled customer inquires and resolved any billing questions.
Promoted sales and maintained sale goals.
Serve as project manager for brand projects
Enterprise - Orlando, FL
COCKTAIL WAITRESS 2021 - 2022
CUSTOMER EXPERIENCE REPRESENTATIVE 2019 - 2020
KOD Nightclub - Atlanta, GA
COCKTAIL WAITRESS, 2022 - Present