Area Underwood
‘eam Member - The Olive Garden allan Restaurant
Dette 48227,
ateaunderwood@gmaiicom
‘To obtain a careerin the fels of Customer Service/ Communication
[Authorized to work in the US for any employer
Work Experience
Team Member
‘The olive Garden italian Restaurant ~ Dearborn, Ml
Mareh 2019 to August 2020
Responsible for providing exceptional dining services, introducing new food promotions up
demonstrating accuracy /promptness when
‘obtaining food orders from guests
Senior Advisor
‘Aerotek-General Motors.» Warren, Mi
July 2015 co August 2016
Responsible for assisting and resolving customer's sues feoncerns within eal center
ling food / beverages, and maintaining J
Dearborn, MI
November 2014 to June 2015,
Responsibie for processing purchases and payments at register, assisting customers on sales
floor, seling credit and aiding in diving sales and promotions
Residential Advisor
Detroit job corps ~ Detroit, Ml
February 2010 to May 2010
Responsibie for the supervision of trainees, monitoring trainee progress within the residential
setting, enforcing policies and procedures, and maintaining outstanding customer service.
Customer Service Specialist
Office Depot - Livonia, Ml
February 2006 to January 2010
Responsibie for ensuring a postive customer service experience, Cashier, Cash office
‘management, inventory control and assisting in traning associates
Residence Hall Coordinator
‘Baker College = Flint, Ml
October 2003 to December 2005,
Responsible forthe supervision of on campus and off campus students, staff, and residence
halls, student placement, implementation development of residence hall polices and procedures, administration of residence hall budget, and
coordinating student activi
Education
Bachelor of Arts in Communication in Communication,
‘Adrian College = Adrian, Mi