PROFESSIONAL EXPERTISE:

Solution-Oriented, Competent, Highly Organized and Dedicated Data and Process Analyst Professional with Positive Attitude.

Excellent communication skills in greeting Customers, listening and assessing requested desires, and assisting to Satisfy Needs.

Organized, Enthusiastic professional, willing to learn new Ideas, technologies and techniques and seek to provide quality service.

Recognized for superior Problem Solving, Relationship Building and Customer Management skills.

Well versed in different customer related scenarios and Innovative problem-solver who can generate workable solutions and resolve complaints.

Ability to operate and test various large to mid-scale application.

Strong work ethics taking ownership of Duties, Responsibilities and Management Skills and Excellent track record of meeting deadlines.

Well Organized, able to handle a variety of responsibilities simultaneously.

Effective Communicator, Expert Presenter, Seasoned Negotiator, Trainer and expert in maintaining a working environment that promotes Productivity, Responsiveness, High Team Morale, Motivation and Excellence.

TECHNICAL SKILLS:

OS

Windows 95/98/NT/2000/XP/Vista/7/ 8/ 10

Utilities

MS Word, MS Excel, MS Project, MS Visio, MS PowerPoint, MS Outlook,MS Access

Creativity

Adobe Photoshop, GIMP 2, Picasa

Languages

HTML, .Net, C#, XML, Java Script, Java, J2EE, Web Service

Tools

Connexus, Tasco, WIRE, SMART, HOST, APSS, Genco, McKesson, Quality Cenbter, SQL, SSRS, Crystal Reports, JIRA, Ultra Edit, SPL Mapper, Transform client 2016, SharePoint, AQT, PIM Tool, AmeriSourceBergen, Peace Tree By Sage, Sage Software

ROSS INC. June 2015- PRESENT

CHARLOTTE, NC

USE ERP SOFTWARE TO RING UP SALES

RING UP CUSTOMERS AND RETURNS

AREA SUPERVIOUR

SEND AND RECEIVE EMAILS

HANDLE MONEY

RECEIVE TRUCKS AND MAKE SUREORDERS ARE AS ORDERED, ETC.

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