Customer Service Production Manager
Resume:
Michelle Lynn Noe
Cape Coral. FL 33909
***************@*****.***
Objectives: I would like to obtain a position, where my skills in customer service and being detail oriented.Will benefit my employer as well as our customers.
Employment Experience
(7-2019 to 4-2022
Company name:
Alta Resources
Ft.Myers,FL 33913
Job: Customer Service Supervisor
Details: Work from Home,
Take Escalations from the Agents
Take Care of Product Claims
Help the Customer Place Orders
Started as a customer service agent taking
Calls about Order Statuses, Missing Orders
Processed Exchanges and Returns
(2-2016 to 7-2018)
Company name:
Next Plumbing
Ft.Myers, FL 33913
Job: Head dispatcher
Details: Customer Service,
Scheduling Service Calls, Billing,
Collections, Follow Up Calls,
Supervising Plumbers, Doing On Call
Permitting, Day to Day Operations of the
Office
(3-2012 to 3-2016)
Company name: GP Plumbing and Air Conditioning A/C corp. Cape coral, Florida 33904
Job: plumbing manager, dispatcher, permitting.
Details: scheduled appointments
Dispatched service calls, Billing, collections, ordering from vendors, permitting proposals, following up with potential jobs to try and close deals.
(3-2010 to 3-2012)
Company name: Van's Heating and Cooling
Cape Coral, Florida 33904
Job: Telemarketer
Details: Set appointments for clean and checks.
(1-2009 to 2-2010)
Company name: Service star cooling and heating
North Fort Myers, Florida 33903
Job: promoted to production manager and dispatched Details: Ordered materials, scheduled jobs, ordered equipment. Education:
(2002)
School name: High Tech North
Degree/ major: Basics
Honors and achievements: GED
Skills: customer service, office experience
Permitting, notary of Florida, Peachtree program and QuickBooks program. Fast learner and very dependable.
References:
Stuart Rosenthal-239-***-****
Paul Hollopter-305-***-****
Jazmine Larrimore-239-***-****
Contact this candidate