Medical Billing Customer Service

AIDA

MILERA

**** ****

Bl

a

nc

o Street • L·

ue

do,

TX

***** • 956-***-**** • cecy

mil

*******@******.***

PROFESSIONAL PROFILE

Customer service orienred professional

who

is

able to provide timely and accurate data to ensure reimbursement for patie nt

services

and communicate effectively,,;ch

co

-workers, patit.:nts, and staff. Fo

ll

ow policies, procc<lurcs, and guidelines to ensure quali ty.

Maintain and safeguard patient privacy and confidentiality.

• Academic Honors - Ultimate Medical Academy Honor Roll.

• Bilingual - Fluent

in

English and Spanish.

■

Team player

,_.h

o can

perfonn

at high levels

of

productivity in fast-paced e

nvironm

e

nt

s

without

missing a deadline.

• Dependable

,,

;th

good

follow-

up

skills.

• :\ficro

soft

Office Applications -

MS

Word,

MS

Excel,

MS

Pow

erPo

int

.

• Typing Speed - 50 W

PM

.

KEY QUALIFICATIONS

Medical Billing• A

ccount

s Receivable •

Collections•

Co-Pay•

Deductibles•

Co-Insurance•

EOBs

Revenue Cycle Manageme

nt

•

Po

sting

Pa

yments •

Government

(Medicare

&

Medicaid) •

Third

Party

Pa

yers

Managed Care

(HM

O•

PPO

• POS) • Workers

Compensation•

Insurance

Verification•

Insurance

Claim Processing

CMS 1500 • CMS 1450 (UB-04) •

Front

Office

Operations•

Medical Office

Proc

e

dur

es • Scheduling

Medical

Termino

logy •

Anatom

y

&

Ph

ysiology•

I--IlPAA

Compliance•

Medical

Coding

(ICD-10-CM

•

HCPCS

• CPT)

EDUCATION

Ultimate Medical Academy

I

Associate

of

Science Degree - Medical Billing and Coding, 2022

Ultimate Medical Academy

I

HIP

AA

Essentials for Healthcare Professionals Certificate PROFESSIONAL

EXPERIENCE

Morning

Glorv

Pro

viders -

Lar

e

do

,

TX

Resident Care Provider (Part

Time)

06/2010

- Prese

nt

•

•

•

•

Work

with various patie

nt

s to assist with activities

of

daily living such

as

grooming

, cleaning, a

nd

preparing

meals .

Ens

ur

e medication is taken according to

ph

ys

ician orders

and

transport

to medical

and

dental

appointments

.

Safeguard confidentiality

of

inform

ation

and

compl

y with regulations pertaining

to

medical r

eco

rds .

Maintain

the

comfort,

privac

y,

and

digni

ty

of

patients by completing duties in a

mann

er

that

displays

warmth

.

Sr.

Augustine

Eleme

nta

rv Sch

oo

l - Laredo,

TX

Teacher

Aide/

Assistant

08/2006

-

05/2012

■

■

•

•

Assisted instruct

or

with preparing classroom for lessons

and

read to children ea

ch

da

y

during

story tim

e.

Help

ed teacher plan learning ac

ti

vities, assist

ed

with grading ass

ignm

e

nt

s,

and

maintained

discipling in

classroom

.

Ens

ur

ed that

all

stude

nt

h

omewor

k was

pr

epared for them to take

home

with

th

em

each day .

Enforced sch

oo

l

and

class rules

to

help teach students

proper

behavior .

Laredo

Independent

Scho

ol District - Laredo,

TX

Teacher

Aide/

Assistant

08/1996

-

05/2006

•

•

•

•

Helped

instructor

with creating lesson plans, teaching

classroom

assignments,

and

grading

s

tud

e

nt

work.

Provided

s

upp

ort

to

stude

nt

s needing assistance with c

omp

leting

homework

assignments

and

e

nsur

ed

safety .

Maintained daily classroom s

ch

edules and assisted with

lunchro

om

duty

to

maintain

or

der

during

meals .

Suoervised

s

rucl

f'.

nrs

in

~

nrl fl

t

nf

r l

-:i~~

ff\

m

ri

nrl

h P

ln

,c,rl

tnn

rh

n r ~ n n r 1, n h M,.; ~ ~o

·~

_

1,.;1,.i_

_ _

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