Service Representative Customer

Larresha Preston

Citizenship: USA ~ English. Date of Birth: March 14 1988

*** ************ **.

Waynesboro, GA 30830

706-***-****

*********@*****.***

EXPERIENCE

Electrolux, Augusta, GA –Customer Service Representative

August 2021 - Present

-Worked on computers

-Set up appointments for customers

-Troubleshoot and problem solve units

-Sales parts for units to customers

Convergent, Augusta, GA —Customer Service Representative

December 2016 - February 2021

-Worked on computers

-Worked with cancellations

-Applying credits and adjustments

-Updating and Changing address information

Teleformance, Augusta, GA— Customer Service Representative

September 2013 - November 2016

- Worked on computers

- Troubleshooting and Taking payments

- Transferring services to new residents only

-Making changes to account upon customer service

Sitel, Augusta, GA — Customer Service Representative

March 2007 - September 2013

-Worked on computers

-Activations of new phone service

-Applied payments to accounts

-Troubleshooting

-Updated customer information on file

SKILLS

- Microsoft Word 07

-Typing (40+wpm)

- Office Procedures

-Interpersonal Skills

-Customer Service Skills

PROFILE

My Objective

- To obtain long term employment with a well established organization where I may fully utilize my skills and abilities.

Availability

-Immediately

EDUCATION

Burke County High School - Diploma (2006)

1057 Perimeter Road, Waynesboro, GA 30830

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