Theodore Topacio

Sun City, AZ *****

adqryn@r.postjobfree.com

+1-623-***-****

A hard-working, quick learning, highly educated, resourceful, team player who always improvises new methods and strategies to make work easier for the next associate to understand and grasp and put into practice!

Work Experience

Fulfillment Associate

Amazon Logistics - Glendale, AZ

March 2020 to January 2022

• Inbound receiving crew

• Sorted and scanned in Amazon packages and envelopes stacked them on pallets and loaded them onto the trailers parked on the dock.

Seasonal Worker at Macy's

Delivery Station/Sortation

September 2019 to October 2019

Performed cycle counts for all Macy's internal merchandise Warehouse Associate

Amazon Logistics - Phoenix, AZ

August 2018 to February 2019

Worked at this Amazon fulfillment center scanning sorting and loading and unloading trailers full of Amazon packages.

Inbound Receiving Crew

Coordinator at The TJX Companies, Inc.

November 2017 to April 2018

supervised the front end cashiers

City Carrier

United States Postal Service

August 2017 to September 2017

Assisted the mail delivery staff by sorting and delivering USPS mail. Rural Carrier Associate

United States Postal Service

November 2016 to January 2017

Sorting and delivering of US postal mail, flats, and packages. Sr. Firearms Sales Associate

The Exchange - Glendale, AZ

August 2016 to October 2016

I sold firearms to the military personnel inside the PX Cashier

Dollar Tree Stores - Sun City, AZ

November 2015 to June 2016

Performed cashier duties

Stocked the shelves with products

Inventory Associate

Walmart

March 2015 to July 2015

Unloading and stocking freight off the trucks

Technical Support

EDMC

September 2014 to November 2014

Student support for EDMC school websites

Premier Support Solutions Representative

Asurion

May 2014 to June 2014

Providing technical support for a wide range of mobile phones: 1. Android phones

2. iphones

3. Windows phones

4. Blackerry phones

Customer Service Representative

Peckham, Inc.

October 2013 to December 2013

provided general information on the 800 # line to inquiries regarding obtaining U.S. Passports for travel abroad domestically and internationally.

Impact Team Member

Jack in the Box

April 2013 to June 2013

maintenance, grill, fryers, front orders, drive thru Telemarketing Rep. for FedEx Sales Team

Revana

May 2012 to October 2012

Sold FedEx services to Small Business Owners

Warehouse Associate

Amazon

September 2011 to February 2012

pallet check-in, assisted the receive support team, inbound receiving dock crew Sales Associate

Walmart

June 2010 to November 2010

Assisted customers with their purchases on a daily basis Scanned department products for accurate inventory and performed shelf counts Checked expiration dates on pharmacy products, removed expired products from shelves and replenished shelves with new products.

Set up promotion displays as needed.

Technical Client Services Rep

Schwab Advisor Services

November 2007 to June 2008

Provided technical assistance and troubleshooting of technical problems to Schwab's financial advisors who utilized the

Schwab Institutional website on a daily basis for such things as: downloading data reports, uploading management fees, web trading, and login issues.

Worked with Microsoft Office (Word, Excel, Powerpoint, Access) and Outlook. The Windows Operating Systems I worked with were: Windows Vista, Windows XP, and Internet Explorer.

Helpdesk/technical Support

Verizon Business Markets - Phoenix, AZ

January 2004 to January 2007

Various Companies in New Jersey and Arizona for a number of Temporary Agencies such as; RESPONSIBILITIES AS AN I.T. CONTRACTOR:

Basic Customer Service & Data Entry, basic filing of records, conducting Inbound and Outbound Calls to their clients and customers as well as responding to emails, Technical Troubleshooting from start to resolution, Active Directory administration, Remote technical assistance via different remote access software to solve technical issues, re-imaging of Dell laptops & desktops, HP Printer repair and maintenance, Windows and Microsoft Outlook support, performing wireless setups, cell phone support, and solving hardware issues as well. Cashier and General Merchandise Clerk

STOP & SHOP, INC.

February 2003 to November 2003

In charge of customer purchases (check-out) at the front-end as a cashier. Trained to stock, maintain, and price the general merchandise aisles. Education

Bachelor of Science in Marketing Management

Saint Peter's College - Jersey City, NJ

September 1990 to August 1994

High School Diploma

Bloomfield High School - Bloomfield, NJ

September 1986 to June 1990

Skills

• Help Desk

• Microsoft Windows

• Technical Support

• Computer Networking

• Android

• Leadership

• Customer support

• Software Troubleshooting

• Operating Systems

• Network Support

• Desktop Support

• Active Directory

Links

https://www.linkedin.com/in/theodore-topacio-8a840a45

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