Kathiresan Suganthi Malar

Markham,ON L*s*C* 1+416-***-**** adqryc@r.postjobfree.com

Summary

Self-motivated, adaptable, conscientious and enthusiastic person with well- developed HOSPITALITY & CARING skills combined with flexible attitude to work. Strong teamplayer skills developed through work in retail and group activities. Good organizational skills developed in a variety of Deadline oriented situation Get on well with people at all levels, easily making good working relationship Experience

TRAVELS CONSULTANT (FREELANCE) 11/2019 – 3/2020

2ND CHANCE TRAVELS PVT LTD, Sri Lanka, Colombo

Coordinating with agents and accepting booking, Handled work-in passengers Handle all visas, seats reservation (Amadeus and Galileo), Handle Customer Complaints, Handle inquiries through phone calls and emails, Sending your Quotations to agents with cohesive rates, to forward debt control (sending debtor list to agent and following up get the payments on time)

Clearing Monthly Debtors.

Preparing Monthly statement of accounts.

To assist in the training process of recruits.

Handle all corporate Customers.

MANAGER (SUB AGENTS) 02/2017 – 10/2019

Find My Fare.com, Sri Lanka, Colombo

Coordinating with agents and accepting booking, Handled work-in passengers Handle all visas, seats reservation (Amadeus and Galileo), Handle Customer Complaints, Handle inquiries through phone calls and emails, Sending your Quotations to agents with cohesive rates, to forward debt control (sending debtor list to agent and following up get the payments on time)

Clearing Monthly Debtors.

Preparing Monthly statement of accounts.

To assist in the training process of recruits.

Handle all corporate Customers.

Skills

Out Performed Certificate & Metro Travels & Tours (Pvt)Ltd.

Achievement Package Award of & Metro Travels & Tours (Pvt)Ltd.

Creative thinking

Microsoft Package

Can Speak Three Languages (English, Tamil & Sinhala SENIOR TRAVELS EXECUTIVE 01/2010 – 1/2017

Metro Travels Pvt ltd – Sri Lanka, Colombo

Coordinating with agents and accepting booking, Handled work-in passengers Handle all visas, seats reservation (Amadeus and Galileo), Handle Customer Complaints, Handle inquiries through phone calls and emails, Sending your Quotations to agents with cohesive rates, to forward debt control (sending debtor list to agent and following up get the payments on time)

Clearing Monthly Debtors.

Preparing Monthly statement of accounts.

To assist in the training process of recruits.

Handle all corporate Customers.

Travel Executive 08/2006 –06/2008

Boc Travels PVT Ltd – Sri Lanka, Colombo

Travel Executive 01/2005 –07/2005

Pyramid Air Services Ltd – Sri Lanka, Colombo

Data Entry Operator 05/2002 –11/2004

Arabian Gulf Enterprises – Sri Lanka, Colombo

Computer Operator 01/2000 – 4/2002

Alba Group of companies – Sri Lanka, Colombo

Education and Training

Millennium Tech System (Pvt) Ltd – Sri Lanka, Colombo Diploma in Computer Studies

Computer Diploma in Computer Studies

Brilliant Institute – Sri Lanka, Colombo

Completed English Typing

Completed English Typing 38 w.p.m “B” Grade

Gainsborough Institute – Sri Lanka, Colombo

Diploma in Theory And Practical English

Completes Diploma in Theory and Practical English Grammar Gateway Language Center – Sri Lanka, Colombo

Completed Diploma in English Course.

International Airline Ticketing Academy – Sri Lanka, Colombo Diploma in Airline Ticketing Course.

Completed Diploma in Airline Ticketing Course.

Abacus Training Center – Sri Lanka, Colombo

Certificate of Participation Fares, Pricing.

Certificate of participation Fares, Pricing & Ticketing Course with a DISTINCTION of Abacus Training Centre

Amadeus Training Center – Sri Lanka, Colombo

Successfully completed Amadeus Basic Functionality. Successfully completed Amadeus Basic Functionality Course of Amadeus Training Centre. NIBM – Sri Lanka, Colombo

Workshop on Customer Service Excellence

Galileo Training Centre – Sri Lanka, Colombo

Complex Galileo Reservation and Ticketing Course

SPORT ACTIVITIES

Participate Inter House Sports Meet Second place 4 x 200m race 1997

Netball winner - under 17

4 x 100m relay under 15

REFERENCE

Mr. Baskaran Sathasivam

President

Maple Leaf Consulting Inc

2855 Markham Road, Unit #312-05

Toronto, ON, MIX 0C3,Canada

Tel 416-***-****

Contact this candidate