Claire Nielsen
Contact
Calgary, AB
******.*******@********************.**
https://www.linkedin.com/in/claire-nielsen-/
Professional Summary
Extremely driven recent graduate with a passion for science and innovation. Seeking to expand my knowledge within the scientific field while challenging myself to provide excellent leadership and client care.
Education
Bachelor of Science
Major in Chemistry
University of Alberta, Edmonton, AB
June 2021
Graduated with Distinction
Awarded Jason Lang Scholarship (2
Consecutive Years)
Experience
December 2021 - Present
Laboratory Specialist • Alberta Precision Laboratories • Edmonton/Calgary, AB
• Operated analytical laboratory instruments including Cepheid GenExpert, BioFire FilmArray Torch, ThermoFisher Scientific KingFisher, Hamilton Microlab STAR, Microlab NIMBUS and Microlab STARlet.
• Ensured accurate sample identity and integrity with a high level of attention to detail using the Laboratory Information System (LIS)
• Developed strong organizational, analytical and communication skills and achieved a proficiency in Microsoft Suite
• Maintained steady and efficient communication with other team members, supervisors, healthcare professionals and other departments within APL
• Performed result analysis and reporting after producing accurate, timely results of diagnostic samples
• Performed testing, maintenance and troubleshooting of laboratory equipment and machinery
• Participated in the safety program and aided with the maintenance and review of Standard Operating Procedures (SOPs)
September 2021 - December 2021
Special Sessions Teaching Assistant • University of Alberta • Edmonton, AB
• Performed undergraduate laboratory assignments with a high level of accuracy and attention to detail
• Developed working knowledge and troubleshooting skills of various equipment and technology
• Ensured deadlines and benchmarks were met in order to promote timely flow of information and allowing students suffice time to complete their tasks
• Participated in brainstorming sessions with my supervisor to review processes and address issues
• Developed efficient written and verbal communication with my supervisor in order to maintain expectations and take initiative to address issues
• Promoted change initiatives on procedures that could be improved June 2021 - December 2021
Administrative Support III – Public Health • Alberta Health Services • Edmonton, AB
• Provided regular contact with hundreds of patients a day, with updates about the clinic and their appointment
• Maintained energy and enthusiasm in a fast-paced environment
• Operated main switchboard for entire health center, providing general information and swiftly directing calls between departments
• Developed courteous and effective relationships between patients and team members
• Promptly assisted patients by scheduling new appointments both in-person and over the phone
• Maintained efficient communication between all departments and team members
November 2020 - September 2021
Administrative Support III – Independent Assessment Centers • Alberta Health Services • Edmonton, AB
• Prepared up to 5000 daily requisitions, ensuring all information is correct and delivering them to the floor in a timely manner
• Tabulated daily statistics, ensuring correct count of no-shows and add-ons for each appointment time, and forwarding the data to managers and leads
• Regularly practiced proper hand hygiene and use of PPE, including donning and doffing, in order to protect myself and others while adhering to the Infection Prevention Control
• Provided clients with education on proper hand hygiene and mask use prior to entering the facility
• Performed quality assurance on samples, verifying that all information is present and correct
• Packaged and shipped samples according to the WHS Transportation of Dangerous Goods Class 6.2 (Infectious Substances) standards
• Stocked and cleaned public areas and donning/doffing stations while standing and walking for extended periods of time
June 2019 - February 2020
Laboratory Technician• University of Alberta • Edmonton, AB
• Attained a proficiency in basic laboratory exercises including solution preparation, glassware cleaning, and preparing sample bottles
• Prepared and analyzed samples for a variety of physical and chemical parameters
• Trained on safety and proper use of various laboratory equipment and technology
• Achieved independence and confidence in my abilities to conduct my own research and tests within the laboratory
• Consulted with supervisor to develop new practices and further testing to advance studies
• Focused primarily on environmental aspects of chemistry and compounds including use of fruit and vegetable peels as organic catalysts Key Skills
Bilingual (French & English
Strong verbal and written communication
skills
Proficient in Google applications &
Microsoft Office
Certifications
• Class 5 Driver’s license
• Workplace Hazardous Materials Information System (WHMIS) Quick learner with excellent problem
solving and time management skills
Flexible, adaptable, and able to multitask