Los Angeles, CA *****
310-***-**** Cell
**********@*******.***
Shilvondra Taylor
Objective Experienced customer service agent seeking a position with career growth and stimulation. Offering strong organizational and communication skills. Highly motivated team player. Experience 2015- present USPS Los
Angeles,CA
Mail Processing Clerk
§ 10 key data entry of letters and packages.
§ Processed international and domestic packaging for ground and flight delivery.
§ Responsible for efficient sorting and priority organization for distribution.
2014-2015 Dept. of Motor Vehicles Los Angeles,CA
Motor Vehicle Representative
§ Responsible for cash drawer and payment totals daily.
§ Verify governmental documents to record data, advise applicants on requirements, collect fees, and issue licenses and permits.
§ Conduct oral, written and visual testings.
2006-2008 Los Angeles Police Dept. Los Angeles,CA
Community Police Aide
§ Handled heavy phone lines of incoming and outgoing calls.
§ Transported confidential documents to Internal Affairs and area precincts.
§ Processed monthly overtime and leave of absence reports. Education 2000-2001 Academy Pacific College Hollywood,CA
§ Certification of Transportation Management
§ Graduated November, 2001.
1996-2000 Fairfax High School Los Angeles,CA
• High School Diploma
• General Studies
Interests Computers – Microsoft Word, Excel, Powerpoint and Outlook.