Quality Controller Customer Service

Sapana Chundali

***** * ******* **, *******,TX **047

832-***-**** **************@*****.***

PROFESSIONAL SUMMARY

Skilled merchandising team player experienced in markdowns and seasonal displays. Able to move merchandise, stock shelves and adjust racks in an accurate and efficient manner. Friendly and reliable customer service professional skilled in achieving sales targets in high-end merchandise environments.

SKILL

● Ability to type effectively at 50-60 WPM with a high degree of accuracy.

●Proficient in MS Office.

●Proficient in English, Nepali, and Hindi.

●End cap designs

●Store Organization

●stocking

●Customer-oriented

●Multi-line phone talent

●Credit Card transaction

●Positive and friendly

●Cash Handling experience in cashier

●Solid Experience of basic CNC machinery

●Experience in every aspect of material control and organizational skills

●Comprehension in dimensional and visual inspection of material

WORK HISTORY

Production Technician I 11/2019 to Current Toshiba International Corporation, Houston, TX

2.5 years of experience in assembly, inspection, and packing

Load/Unload production machines Inspect all parts for adherence to quality standards

Ability to use measuring gauges and tools

Safely operate the machinery and equipment to all company standards and safety protocols

Maintaining production flow

Working closely with engineers, quality controller, militance and group leads to assist with troubleshooting issues

Merchandise/Cashier/backroom/Markdown Associate 06/2015 to 01/2020 T.J.Maxx- Houston,TX

●Welcomed customers into the store and helped them locate items.

●Greeted customers in a timely fashion while quickly determining their needs.

●Built end caps and aisle displays to highlight products and support latest promotions.

●Updated signage and price tags to reflect current sales.

●Maintained neat and clean work areas for a professional appeal.

●Transported merchandise to sales floor and stocked shelves, racks and bins in an attractive and organized manner.

●Alerted customers to upcoming sales events and promotions.

●Responded to customer questions and requests in a prompt and efficient manner.

●Stocked and replenished merchandise according to store merchandising layouts.

●Engaged with customers in a sincere and friendly manner.

●Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.

●Followed merchandising guidelines to present visually appealing displays.

●Recommended merchandise to customers based on their needs and preferences.

●Answered customer telephone calls promptly and in an appropriate manner.

Merchandise Associate 02/2015 to 05/2015 Payless ShoeSource - Houston, TX

●Greeted customers in a timely Shoe fashion while quickly determining their needs.

●Maintained neat and clean work areas for a professional appeal.

●Cleaned and organized the store, including the checkout desk and displays.

●Built relationships with customers to increase likelihood of repeat business.

EDUCATION

Hastings High School-Houston TX- High School Diploma.2016

●Graduated with GPA 3.35

●Awarded in Best student in Economic and English Writing IV

Houston Community College-Houston Tx Associate of Science

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