Scrum Master

SHILPI RUSTAGI

**** **** **** ****, ********** IA 52722 C: 309-***-**** ******.*********@*****.*** SUMMARY

IT professional with experience in introducing, implementing and managing Scrum methodology with different level of Agile maturity. Proven skills in stakeholder management, conflict resolution and impediment mitigation. Certified software tester (ASTQB), certified Scrum Master (PSM 1) and certified Product Owner (PSPO 1). HIGHLIGHTS

• Organizational skills • Willingness to learn • Self-motivated

• Problem solving • Strong collaborator • Attention to details

• Excellent communication skills • Customer-centric • Decision making EXPERIENCE

April 2020- Now Scrum Master: Quadyster An I.T. company headquartered in Bettendorf, Iowa. Client: Deere & Company, Moline, Illinois

• Projects:

o myCloud: Self Service Portal for Deere internal use to plan, build and run cloud- based solutions.

o Enterprise Data Catalog: Automation enablement to help discover and document data across various system and integrate with Collibra. o Self Service Ecosystem Project: POC for Self-Service portal developed with ReactJS/Redux based SPA

Across various Deere projects my main responsibilities are:

• Co-ordinating with Global John Deere team (located across multiple time zones and continents).

• Close collaboration with Product Owner, Software Engineers and SMEs to clarify Product Backlog.

• Worked with stakeholders on Release Planning and Product Roadmap.

• Conduct Scrum rituals e.g., Stand-up, Sprint Planning, Sprint Review, Retrospective and Backlog Refinement meetings.

• Monitoring and sharing projects’ progress by tracking various graphs and metrics

• Help team(s) with Scrum methodology.

• Coach new team members on Agile (and specially on Scrum).

• In addition to Scrum Master responsibilities, I have also contributed with o Helping PO with story writing and prioritization. o Testing:

User Interface testing

API testing

Schema verification

Client: Quadyster

• Projects:

o E-time application: This is an internal product development project to develop an employee time-keeping system.

o Career building: Quadyster runs a ‘Developer’ training program, this project is to introduce trainees to Scrum based ‘Full Stack Software Development’. Across various projects my main responsibilities are:

• Conduct Scrum rituals e.g., Stand-up, Sprint Planning, Sprint Review, Retrospective and Backlog Refinement meetings.

• Monitoring and sharing projects’ progress by tracking various graphs and metrics

• Coach team members on Agile (and specially on Scrum). June 2014- Dec 2019 Maternity break

I took an extended maternity break after my son was born. In this time, I was involved in various volunteer activities

• Spelling Bee coach

o Coached my daughter all the way to national finals of 2019 Scripps National Spelling Bee.

o Coached community school kids for local and regional spelling bees.

• FLL (First Lego League) coach for Robotics team

May 2011- May 2014 I.T. Analyst, Sedona Technologies, Moline, Illinois Client: Deere & Company, Moline, Illinois

I supported multiple teams often simultaneously while working with Global John Deere teams

(Located across multiple continents):

• Support of third-party applications.

o Provided Application and system support for multiple applications.

Triage of technical issues with other teams

Close collaboration with vendors, departments, and individuals for expedited resolution.

o Maintenance activities included

Application & data set installation.

Vulnerability resolution.

• Metrics Management System (MMS)

o Generated factory metric templates for quality (all Deere factories) o Upload of generated templates for factory quality managers o Verify data format and validity

• Quality Assurance Analyst/Test Coordinator for a large Deere project. o Preparation and execution of test cases.

o Sharing test results with stake holders.

CERTIFICATIONS PSM 1 (Professional Scrum Master)

https://www.scrum.org/certificates/542662

PSPO 1 (Professional Scrum Product Owner)

https://www.scrum.org/certificates/563036

CTFL (Certified Tester Foundation Level)

ASTQB (American Software Testing Qualifications Board) SKILLS Microsoft Office 365, Scrum, Kanban, JIRA, Confluence, Azure DevOps, SQL (Beginner Level), SharePoint

EDUCATION B.Ed. (Bachelor’s in Education)

University of Delhi (2004)

M.Sc. Information Technology

Punjab Technical University, India (2003)

‘A’ Level (Post Graduate Diploma in Computer Application) Department of Electronics Accreditation for Computer Courses, India (2002) B.Sc. (Bachelor of Science)

University of Delhi (2000)

LANGUAGE FLUENCY Multiple Languages: English, Hindi PROFESSIONAL REFERENCES: Available upon request

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