Customer Service Representative

Sai Mahesh Abhishek

416-***-**** Mississauga, ON L5A 3Y5 ********.***********@*****.***

PROFESSIONAL SUMMARY

Reliable, energetic, and highly reliable and dedicated Restaurant Worker with a strong customer service record and a stellar work ethic. Flexible scheduling availability to include evenings, weekends, and special events as required. Able to function well as an independent worker with little to no supervision or as a member of a restaurant worker team.

HIGHLIGHTS

Superior organization and problem-solving skills

Outstanding cash register and credit card machine operation abilities

Exceptional ability to lift objects weighing up to 75 pounds

Strong interpersonal and customer service skills

Great ability to follow oral and written instructions

WORK EXPERIENCE

Restaurant Worker/Kitchen Staff

Chaiwala of London- Erin Mills Parkway- Mississauga

Feb 2022- Present

Prepared and arranged appetizer, salad, and dessert ingredients for line cooks.

Operated a variety of food appliances and equipment.

Operated cash register and credit card machine to process guest payments.

Assisted with dishwashing and other cleaning tasks as required.

Placed food orders with kitchen and delivered food to guest tables.

Upheld sanitary and safety standards in completing all tasks.

Uber India Pvt Limited –Hyderabad, India

July 2018- Dec 2021

Customer Service Representative

●Promptly respond to customer enquiries in person or via phone, email, mail or social media.

●Quickly and efficiently open customer accounts by accurately recording account information.

●Maintain financial accounts by processing customer adjustments in a professional manner.

●Increased customer base by 30% during the year 2019 due to the delivery of quick service.

EDUCATION

Post-Graduation Diploma Management – George Brown College- Toronto

Expected Graduation – August 2022

PROFESSIONAL SKILLS

●Mastery of Microsoft Office programs (Word, Excel, PowerPoint)

●Comfortable working in both Microsoft Windows 10 and Mac OS X.

●Excellent communication skills with a focus on team building and customer relations.

●Outstanding organizational, multitasking, and problem-solving abilities.

PROFESSIONAL MEMBERSHIPS

●Professional Customer Service Association (August 2018 – present)

●American Society for Personnel Administration (October 2017 – present)

●Freshmen Communications Academic Council (2017 – 2018)

LANGUAGE COMPETENCIES

●Punjabi, Hindi, Gujarati, Farsi: native language

●English: Fluent (speaking, reading, writing)

●French: intermediate (speaking, reading); basic (writing)

AVAILIBILIY

Monday to Thursday (9am-9pm)

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