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WENDY A HUDSON

**** *** *****/******** *****, AL 35127

205-***-**** /************@*****.***

EMPLOYMENT/TRAINING

UAB Survey research unit-(PRESENT-MARCH 2007)

Positions’ HELD: Research SUPERVISOR; RESEARCH INTERVIEWER

DUTIES: IN CALL CENTER MAKE INQUIRIES TO PEOPLE IN UNITED STATES AND ALABAMA ABOUT HEALTH BEHAVIORS AND HEALTH PRACTICES. MONITORED AND TRAINED NEW SUPERVISORS AND EMPLOYEES. SENT SHIFT REPORTS DAILY TO MGT.

WESTERN MENTAL HEALTH CENTER-(WORK STUDY AT UAB IN 2005)

POSITION’ HELD: MEDICAL RECORDS RELEASE CLERK

ASSIST IN MEDICAL RECORDS RELEASE OF PATIENTS’ TO DETERMINE ELIGIBILITY OF DISABILITY. USE MICROFICHE TO RESEARCH MEDICAL RECORDS, CREATED AND FILED MEDICAL CHARTS. MAINTAINED POISE AND CONFIDENTIALITY.

UAB COMPREHENSIVE CANCER CENTER- (OCT 1998-FEB 2001)

POSITION ‘HELD: PATIENT ACCOUNT REPRESENTATIVE II

In BUSINESS OFFICE OF RADIATION/ONCOLOGY DEPT, SET UP PATIENTS’ DEMOGRAPHICS AND INSURANCE INFORMATION. PREPARED AND ENTERED DOCTORS AND HOSPITAL CHARGES INTO IDX/HEALTHQUEST 2000. ANALYZED CLAIM REPORTS, MADE FOLLOW UP CALLS TO HEALTH INSURANCE COMPANIES. CREATED SPREADSHEETS IN EXCEL OF RADIATION CHARGES PROCESSED.

BETTER BUSINESS BUREAU - (OCT 1993-JAN1994)

POSITION HELD: CUSTOMER SERVICE/ACCOUNTING CLERK

ENTERED MEMBERS RECORDS ON DATABASE IN UNIX SYSTEM. CALLED TO VERIFY PERSON AUTHORIZED TO MAKE DECISIONS REGARDING DISPUTE WITH CUSTOMERS. MADE POSTING ON ACCOUNT LEDGER CARD OF MEMBER PAYMENTS.

EDUCATION

CAPELLA UNIVERSITY-GRADUATED 2013-MASTERS’ OF PUBLIC HEALTH

*OVER 20 YEARS OF CUSTOMER SERVICE AND AS A TAX ADVISOR/PREPARER.

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