Casey Lee O’Neal

Phoenix, Arizona *****

602-***-****

adqro0@r.postjobfree.com

EXPERIENCE:

Fresh Start Resource Center

Phoenix, Arizona 12/2021 – 02/2022

Behavioral Health Therapist

Duties performed in accordance with established policies, procedures, rules and regulations of state and regulatory agencies. Responsible and accountable for the following:

• Cognitive behavioral therapy – worked with clients to solve daily life and social problems

• Mediation

• Provide feedback on daily and current challenges

• Weekly classes on treatment approach

• Provide support and a safe environment for clients to learn to deal with anxiety, general stress, anger control, substance abuse and money management

• Educate clients about Alcoholics Anonymous and principals of AA

• Work with clients to replace negative thoughts with objective to balance their thoughts to create strength awareness and coping skills

• Weekly outreach to homeless shelters, feeding and sharing hope for recovery

• Assist therapist in the implementation of the patient treatment and care plan

• Assist with advanced directives, living wills, and POA documents Southwest Behavioral Health Services (SBH)

Phoenix, Arizona 06/2017 – 12/2021

Recovery Support Specialist

Implement the individual treatment plans for clients in SBH services, record client behavior, and provide a safe, supportive environment which allows them to increase their living skills and to learn to participate in day to day activities.

Basic duties include, but are not limited to:

• Provide transportation to attend appointments and other outings that meet program requirements

• Assist people in SBH services by facilitating group activities, provide mentoring/support in coordination with clinical services and provide skills training in individual and group settings, including home-based settings

• Assist in advocacy efforts on behalf of people serviced as well as act as a liaison between clinical staff members and individuals/families in services

• Provide education and support to family members

• Plan and organize activities within the outpatient clinic structure

• Participate in clinical staff meetings as requested Casey Lee O’Neal

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Casey Lee O’Neal

EXPERIENCE (cont’d):

• Complete daily paperwork requirements, including assigned clinical record documentation according to SBH criteria and format which includes but is not limited to:

• Providing a record of patient medications and

• Incident reports which include mediating or restricting any violent behavior, hospitalizations, and death.

• Document clinical progress in approved agency format

• Complete and retain current certificates in required training topics, including but not limited to: CPR, First Aid, Recovery Practices and Principles, Crisis Intervention, and all SBH topics

• Assist in crisis intervention efforts as directed by supervisor AZ Right Now

Phoenix, Arizona 1999 – 2017

Owner/Sales/Repair Technician

• Provide presales expertise and solutions regarding HP products and post-sales service and maintenance

• Provide customer service including, but not limited to: Install, maintain and repair customer equipment

• Troubleshoot, diagnose and repair HP laser printers at customer sites

• Communicate and interact with IT staff to analyze needs and propose solutions

• Weekly follow up with established customer base to provide pro-active service regarding customer needs and satisfaction

• Communicate and interact with management to make knowledgeable and workable purchasing decisions with regard to equipment and supplies

• Develop and maintain customer service and a working relationship with customer base for sales of toner and printer supplies

• Research, develop and maintain working relationships with vendors to provide efficient and quality supplies to customers as well as purchasing parts needed in the repair of customers’ equipment Knights of the Roundtable

Phoenix, Arizona

Knights of the Roundtable is a men’s peer-based recovery group for those seeking to connect with a community and support as part of their program for recovery of various addictions.

• My recovery date is February 25, 1998

• Leading member of steering committee utilizing my organizational and networking skills and work discipline toward developing connections with the various recovery groups in the valley 2

Casey Lee O’Neal

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Casey Lee O’Neal

EXPERIENCE (cont’d):

• Marketing and networking to organize and promote annual humanitarian trip to Mexico in conjunction with Amor Ministries

• Plan, organize and conduct annual golf tournament to fund Knights’ events

• Provide community service opportunities through Knights’ annual food collections and meals at Thanksgiving as well as Christmas donations to families in need

• Facilitate retreats twice a year in Prescott, Arizona for the last 12 years

* Work with men in the Knights group to bring speakers to each retreat and select members to speak about their experience and perspective on the 12 Steps Terros Liaison

As the Terros Liaison, I was responsible for the communication between 5 meetings throughout the Valley filling in as chairperson as needed.

SKILLS:

Microsoft Office – working knowledge of Excel, Word and Outlook HP Printer diagnosis and repair

EDUCATION:

SBH Recovery College

Mental Health First Aid Certified

Peer Support Certified

Current CPR and First Aid Training

Level one Arizona Fingerprint Clearance Card

Phoenix College

3

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