Network Engineer System

MANSOOR IBRAHIM KHAN (Network Engineer)

B.Sc. Electrical Engineering, Masters in HRM

Mobile: +923********* Email: *********@*******.***

Currently in: Lahore, Pakistan

Experience professional over 10-year in network, systems and technical support. An enthusiastic employee with knowledge and experience in AWS, Azure, GCP, McAfee, Symantec, Cisco, Juniper, IT Security, LAN/WAN Skilled in task prioritization, and effective communication. Hard-working and technically skilled known for accuracy, self-motivated and result-oriented professional in Technical and Corporate Sector.

CORE COMPETENCIES

Technology L1(Ethernet, Fiber, Wi-Fi)

L2(Switching Protocols)

L3(Routing Protocols)

HA/Failover, BFD, LAG, DC

Network Troubleshooting & Upgrade

IT/Network Security

(McAfee, Symantec, VPN, NAC)

Cisco Routers (2600,2800,3800,7600)

Cisco Switches (2900,3500,3700,4500)

Juniper Routers (ACX2100, MX104)

Juniper Switches (QFX5100, QFX10k, EX 4200, EX-2200)

Juniper Firewall (SRX4100, SRX220)

Huawei Routers (AR2200, AR3200)

Huawei Switches (S5700, S3700)

Cloud (AWS, Azure, Google)

Windows XP,7,8,10,2003,2008,2012

Network Monitoring

(MRTG, JUNOS Space)

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EXPERIENCE SUMMARY

Job Title

Duration

Dates

Company

Network Engineer

5 Years, 1 Month

May 2016 – To date

RedTag Pvt.Ltd. Lahore, Pakistan

System Engineer

9 Months

Feb 2015 – Sep 2015

ABM Group Lahore, Pakistan

Freelancer (IT related services)

2 Years

Jan 2013 – Jan 2015

Private

System Engineer

3 Years, 3 Months

Sep 2009 – Dec 2012

DWP Technologies Lahore, Pakistan

CMT Executive (Team Lead)

1 Year, 9 Months

Nov 2007 – Aug 2009

Wateen Telecom Lahore, Pakistan

CMT Executive

2 Years, 5 Months

May 2005 – Oct 2007

Warid Telecom, Lahore, Pakistan

EXPERIENCE CHRONOLOGY

Job Title

Network Engineer

Duration

May 2016 – To date (5 Years, 1 Month)

Employer

RedTag Pvt.Ltd. Lahore, Pakistan

Responsibilities

oProvided technical and vendor support services. Configuring ACX2100, MX104, SRX220, SRX4100, EX4200, EX2200, QFX5100, QFX10k

oMigrated Jazz BSDs Cisco to Juniper MX480, MX104 and EX4200

oMigrated Jazz EDNs Cisco to Juniper ACX2100, SRX220, EX4200, EX2200

oMigrated Jazz DCs Cisco to Juniper QFX 10k, QFX5100, ACX2100, EX2200s. (SPINE & Leaf Architecture)

oMigrated Jazz NOC DC from Cisco & Huawei to Juniper EX2200

oProvided active& passive support on Jazz IXP MX480, MX10k

oConfigure VCs for Jazz multiple sites.

oConducted PM and health checks audits of network devices of central region for Jazz

oProvided support on network deployment, trouble shoot and upgradation of Askari bank on their Primary and DR site.

oManaged routers, switches, and firewall as part of day-to-day operations

oTroubleshooting and Testing of network devices

oCoordinated with client’s technical teams for planned and run time delivery of network services

oMaintained technical detailed network documentation like LLD, ATP For Jazz and Askari

oWorked on RCA with principal vendors for clients

oContacted principal for warranty repairs, replacements and managing Inventory NWD

Job Title

System Engineer

Duration

Feb 2015 – Sep 2015 (9 Months)

Employer

ABM Group Lahore, Pakistan

Responsibilities

Provide solutions and 24x7 Support on McAfee& Symantec Products. Below are the details:

oPlanned, implemented and integrated updated system-oriented projects

oAssisted customers by providing exemplary help desk service and support

oEvaluated McAfee& Symantec development project plans and recommended adjustments

oProvided status updates to those affected when issues came up.

Job Title

System Engineer

Duration

Sep 2009 – Dec 2012 (3 Years, 3 Months)

Employer

DWP Technologies Lahore, Pakistan

Responsibilities

Provided solution on McAfee products and support details are:

oFatima Group: Deployed McAfee product (ePO, DLP, MVM, IPS, NAC) in Fatima Group and also migrated the domain of 500 nodes in Lahore & Multan

oLahore Stock Exchange (LSE): Deployed McAfee products ePO 4.5, DLP 9.1, IPS AV 8.8 in LSE and also tested successfully. Trained support team on the mention products

oMuslim Commercial Bank (MCB): Deployed McAfee products including Found Stone, ePO 4.5, Agent 4.5, DLP, IPS, NAC, AV 8.7, Antispyware 8.7, HIPS 7.0, DLP 9.0, Site Advisor and Agent Handler

oSecurities and Exchange Commission of Pakistan (SECP): Deployed McAfee products which includes installation, configuration of ePO, NSP, DLP, EWS 5.5, NAC

oFRF Telecom Office Mobilink: Installation, Troubleshooting and supervising ePO 4.0, DLP, HIPS, SMG, SWG, NAC, IPS

oMade recommendations to improve technical practices

Job Title

CMT Executive (Team Lead)

Duration

Nov 2007 – Aug 2009 (1 Year, 9 Months)

Employer

Wateen Telecom Lahore, Pakistan

Responsibilities

Provided support on WiMAX & HFC clients

oHandle all technical issues. Follow up. Conducting team meeting, discuss and update the issues.

oMonitoring network traffic through CRM, TABS, Scotty, CUDA and Tivoli

oManage all the network related issues of cooperate client end users

oProactively identified and solved complex problems impacting operations management and business.

Job Title

CMT Executive

Duration

May 2005 – Oct 2007 (2 Years, 5 Months)

Employer

Warid Telecom Lahore, Pakistan

Responsibilities

Provided support to GSM customers

oActively involved in all activities related with the GSM& resolving all technical issues with concern teams

oMonitoring network traffic through CRM and TABS

oManage and handle all the other issues regarding calls& VAS through TABS.

EDUCATION

QUALIFICATION:

Master of Human Resource Management (M.HRM)

Virtual University (Pakistan)

2020

B.SC. Electrical Engineering

AlKhair University (AJK)

2003

CERTIFICATIONS & TRAININGS:

oAviatrix Certified Engineer - Multi-Cloud Network Associate

oCertified Network Security Specialist (CNSS)

oCyber Security Foundation Professional Certified (CSFPC)

oJuniper Networks Certified Associate, (JNCIA-JUNOS) Juniper Certified

oJuniper Networks Certified Professional, Enterprise Routing & Switching (JNCIP-ENT)

oJuniper Networks Certified Specialist, Enterprise Routing & Switching (JNCIS-ENT)

oJuniper Service Provider Routing and Switching Professional (JNCIP-SP) Juniper Certified

oJuniper Service Provider Routing and Switching Specialist (JNCIS-SP) Juniper Certified

oHCIE Boot Camp Routing & Switching

oMcAfee Total End Point Protection, McAfee Certified

oSymantec End Point Protection, Symantec Certified

oSymantec Data Loss Prevention (DLP), Symantec Certified

oAWS Solution Architect, Sherdil IT Academy

oIn House Training at Wateen on Power Attitude

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