Customer Service Representative
Resume:
Zikia Dixon
Upper Darby, PA *****
***************@***********.***
I am a very intelligent female with great customer service skills. I am seeking a career within a company were I can extend my knowledge as well as grow with the company I am very hands on and can work in a fast pace environment if needed
#readytowork
Authorized to work in the US for any employer
Work Experience
Housekeeper
Crothall Healthcare - Philadelphia, PA
December 2020 to May 2021
THIS WAS A PART TIME JOB 2 DAYS A WEEK... MY JOB WAS TO MAKE SURE THAT THE PATIENT ROOMS WERE COMPLETELY CLEANED AND SANITIZED DAILY ALSO WAS TO MAKE SURE THAT WE FOLLOWED PROTOCOL WHEN CLEANING COVID ROOMS
Customer Service Representative
Independence Blue Cross
October 2018 to October 2020
My job as a csr is to solve any issues that a member may have... May it be learning and understanding their benefits locating in network providers...understanding a claim...getting a claim fixed etc Housekeeper
Marriott
September 2008 to October 2018
I became a room attendant at the Courtyard by Marriott My job was and still to maintain a clean and safe environment for all guest as well as all workers .. I have volunteered to do all charities that my job part took in such as the Alex lemonade run ..The Alex lemonade stand as well as job related fund raisers for the Philadelphia Children Hospital I have also worked in the housekeeping office helping the manager run the department as far as answering phones taking items to the guest .some computer input etc. .. Housekeeper
Philadelphia Loews Hotel - Philadelphia, PA
September 2007 to September 2008
I became a room attendant at the Philadelphia Loews Hotel My job was to clean and maintain a safe environment for all guest as well as all workers as well help out in other departments as needed
Education
certification
Simon Gratz High School
2004
Skills
• Administrative Experience
• Fundraising
• Food service
Certifications and Licenses
driver's license
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