Call Representative Research Interviewer
Resume:
George Shaw
Las Vegas, NV *****
*************@*****.***
Authorized to work in the US for any employer
Work Experience
Dishwasher
Public US - Las Vegas, NV
March 2020 to June 2020
prioritize loads of different types of crockery and kitchenware, hand-washing dishes, loading the dishwasher and placing dishes to dry.
● Keeping up with maintenance as in sweeping and mopping floors, wiping down hardware etc Billing and Coding Specialist
Southwest Urgent Care - Henderson, NV
June 2019 to April 2020
Processing health insurance claims
● Enter codes into patients health records
● Register patience as well as making sure their information is correct on our files
● Billing specific facilities for hospital payments
● Track payments to make sure reimbursements are received on time
● Enter insurance claims into specialized billing programs Destinations by Designs - Las Vegas, NV
September 2019 to February 2020
Examining furnishings to determine type of material, extent of deterioration or damage, or date of construction to verify authenticity and plan restoration.
● Cutting and shaping, and attaching parts according to blueprints or drawings, using hand tools.
● Setting up and operating variety of woodworking machines to fabricate, repair, reinforce, and replace parts of furniture
● Filling cracks and other blemishes with a handtool as in plastic wood
● Glueing particles that has to do with furniture
Research Interviewer
Precision Opinion - Las Vegas, NV
March 2019 to May 2019
Outbound Calling
● Greet and Interview Individuals
● Record Customers Data into the system
● Assigned and direct calls
Call Representative
C3 UnitedHealth Care - Las Vegas, NV
November 2018 to February 2019
Obtains client information by answering telephone calls; verifying information. Determines eligibility by comparing client information to requirements.
● Establishes policies by entering client information
● Informs clients by explaining procedures answering questions providing information
● Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures.
● Accomplishes sales and organization mission by completing related results as needed. Personal Caregiver
-Personal Caregiver
January 1st 2017- August 18th 2019
● Serving as a companion to clients
● Transporting clients to and from appointments, errands, activities, etc.
● Managing medication
● Preparing meals
● Interpersonal skills, including exceptional patience and listening skills
● The ability to provide care across a variety of settings, including group homes and day service programs Customer Service
Flowers by CC Charnel - North Las Vegas, NV
January 2015 to January 2018
Assigned and directed calls
● Arranged orders
● Scheduled pick ups and appointments
● Charging additional fees
● Prepared orders
● Manage cash register
● Summarized orders on a computer
Associate
Flowers by CC Charnel - North Las Vegas, NV
December 2016 to January 2017
Organized Clothing
● Greet customers
● Manage the cash register
● clothing tags
● Summarized orders
Customer Service
Flowers by CC Charnel - Las Vegas, NV
March 2015 to August 2015
Assigned and directed calls
● Arranged orders
● Scheduled pick ups and appointments
● Charging additional fees
● Prepared orders
● Manage cash register
● Summarized orders on a computer
Education
High school diploma
Las Vegas High School - Las Vegas, NV
August 2013 to June 2015
Skills
• Experiences inKitchen helperMoping/ Sweeping floorsSign RefurbisherWood PolisherAssemble/ DissemblerUpHolsteryFurniture SanderCaregiverMail sorterFuniture RefurbisherPainterRepair FurnitureWoodworkerWarehouse WorkerPackage Handler and forklift (3 years)
• Fabrication
• Restoration
• Restoration Industry Experience
• Medical Coding
• Medical Billing
• Meal Preparation
• Construction
• Medical Scheduling
• ICD-10
• Busser
• Manufacturing
• Insurance Verification
• ICD coding
Certifications and Licenses
Flagger
August 2021 to August 2025
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