Honolulu, HI *****
808-***-**** - email@example.com
Friendly and enthusiastic Shuttle Driver bringing eight years of experience operating various passenger vehicles. Safety-focused with personable demeanor and helpful approach to passenger questions and issues. Accustomed to excellent customer service, and safe driving. Also, over twenty years of experience and proven success in transportation and operations management.
Excellent customer relations skills
Bilingual Japanese Speaking
Safe driver with type 4 endorsement
Dependable and reliable
02/2012 to 12/2021 Airport Shuttle Driver
Enterprise Rent-A-Car – Honolulu, HI
Daily inspect vehicle for any defects and make sure maintained in attractive manner. Note defects on DOT DVIR
Maintained clean and neat shuttle for passengers.
Operated with safety and skill to avoid accidents and delays. Provided information about area attractions and facility amenities. Maintained excellent condition of vehicles through re-fueling. Assisted elderly and disabled passengers entering and exiting shuttle with chair lift.
Helped passengers with luggage loading and unloading and politely answered question
Valid driver license with type 4 endorsement. Current PUC physical card. 06/2010 to 05/2011 Transportation Supervisor
Honolulu Star Advertiser – Honolulu, Hawaii
Maintained compliance with DOT regulations and accurately documented driver qualifications, permits and equipment information. Closely monitored operations and performed regular safety audits for adherence to administrative policies and compliance regulations. Planned and oversaw newspaper trucking operations. Schedule and routing 26 union drivers.
Scheduled repair and preventive maintenance of vehicles and other equipment. Verified that drivers transported loads safely and complied with state DOT laws. Demonstrated tasks to new hires and assigned to experienced workers for further training.
Managed driver safety program, promoting safe driving and working safe initiative.
06/1984 to 06/2010 Circulation Operations Manager
The Honolulu Advertiser – Honolulu, HI
Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives. Worked in matrix management environment with circulation managers, operations, sales, finance, human resources, safety and compliance. Reviewed shift reports to understand current numbers and trends. Partnered with vendors and suppliers to effectively manage and budget. Planned and resourced personnel and logistics for operations component exercises resulting in highly trained personnel ready to act quickly in critical roles. Spearheaded department training for appraisals of new components. Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
Identified and resolved unauthorized, unsafe or ineffective practices. Investigated and resolved departmental non-conformances. Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Trained and guided team members to maintain high productivity and performance metrics.
Negotiated price and service with newspaper supply vendors to decrease expenses and increase profit.
Chaired Accident Review Committee
Assisted in recruiting, hiring and training of drivers Awarded Circulation Manager of the Year in 2006 and 2000. EDUCATION
Liberal Arts And General Studies
University of Hawaii At Manoa - Honolulu, HI
04/1979 Advance Accounting
Cannon College of Business - Honolulu, HI