Beverage Manager Customer Service

Christopher Foxworthy

**** ****** **** ***** **** Wayne, IN 46804

260-***-**** *********@*****.***

Objective

Looking for a position where my hard work and team building skills can be applied in a team atmosphere. I have a passion to lead and help others perform at a high level.

Summary of Qualifications

●Over 20 years of experience in providing excellent customer satisfaction in the hospitality, healthcare, and contractor settings.

●Vast experience in completing projects in a timely manner with customer service driven performance.

●In depth knowledge of formulating plans and establishing priorities necessary to achieve outcomes.

●Proven ability to respond immediately and confidently during emergencies.

●Dedicated in providing an excellent customer experience.

●Labor cost and control by proven methods.

●Assessing staff and building a team to provide expected outcomes.

Relevant Skills

●Excellent customer service

●Good communication and interpersonal skills

●Outstanding people skills

●Skilled in dealing with psychologically emotional situations

●Proven leadership during emergency situations

Education

MedTech College Fort Wayne, IN Graduate: Feb. 2012

Associate of Science: Registered Nursing

Honor Roll, Student Advisory Board President, 44 weeks of hands on registered nurse clinical training

Southwest Tennessee Community College Memphis, TN Graduate: Jan. 2005

EMT Basic: Dean’s List

Professional Work Experience

GreenTree Construction LLC

Owner/Operator

Fort Wayne, IN. June 2016-present

●Manage employees

●Run day to day business operations

●Hiring and firing of new employees

●Marketing

●Maintain schedule of projects and completion in timely fashion.

St. Joseph Hospital of Indiana

RN Clinical Leader 3rd Shift Fort Wayne, IN Oct. 2014 – May2016

● Stabilizing patient conditions for transport or admission

● Patient education

● Practice ACLS and PALS

● Care of all age groups and conditions

Marion General Hospital

Registered Nurse Emergency Room Marion, IN Feb 2013 – Sept. 2014

●Provide Emergency Room patient care

●Stabilizing patient conditions for transport or admission

●Patient education

●Practice ACLS and PALS

●Care of all age groups and conditions

Tilted Kilt Restaurant and Pub

Kitchen Manager / Interim General Manager Fort Wayne, IN Oct 2010 -- Sept. 2014

●Food cost control

●Labor cost control

●Hiring new cooks and training new employees

●Assist GM in day to day operations

Crazy Pinz INC

Food and Beverage Manager / Interim General Manager

Fort Wayne,IN Aug 2007 -- Oct 2010

●Managed all aspects of the facility.

●Managed snack bar and a full menu restaurant with full service bar

●Scheduling of employees

●Liquor and Food orders

Cordova Bowling Center

Food and Beverage Manager/Assistant Manager

Memphis,TN May 2003 -- Jul 2007

●Ordered all food and liquor

●Created new specials and new menu items

●Created a full service bar and pizzeria from a small snack shack

●Increased sales and marketed new business

●Maintained food cost and liquor cost goals

Aboite Township Fire and EMS

Firefighter/EMS

Fort Wayne, IN Feb 2005--Aug2015

●Responded in Emergency Situations

●Prioritizing life, property, and health during emergencies

●Utilizing a team to complete goals

●Maintaining professionalism during dramatic situations.

Reliable Cleaning Service

3rd Shift Production Manager

Fort Wayne, IN April 1995--Jan2002

●Manage employees to clean Memorial Coliseum

●Maintain schedule for employees

●Training new employees

●Utilized team atmosphere to complete working projects

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