Store Associate Customer Service

JAMEEKA HANNAH

*****************@*****.*** / 915-***-****

Riverview, FL 33579

SUMMARY

Ambitious student pursuing Associate of Arts degree in Education eager to contribute developed knowledge in Store Associate role. Skilled in process and politeness in customer service settings. Adaptable and driven with strong work ethic and ability to thrive in team-based or individually motivated settings. SKILLS

Zumba-licensed teacher

Certified in CPR

Choreography expertise

EXPERIENCE

Licensed Zumba Instructor / Self Employed - El Paso, Texas 05/2014 - 10/2015 Developed and delivered 9 weekly fitness classes.

Encouraged clients to engage in group fitness classes and other gym activities to meet fitness goals. Developed choreography for 9 Zumba classes.

Food Service Worker Cashier / Subway - Fort Bliss, Texas 02/2010 - 05/2010 Operated cash register, collected payments and provided accurate change. Monitored sales events, added new merchandise and rang up purchases. Cross-trained in sales and process food roles in order to provide skilled backup for team members. Processed efficient and accurate cash, check, debit, and credit card payments using Point-of-Sale system. Wrapped items and bagged purchases properly to prevent merchandise breakage. Prepared food, including, process and wash and items. Kept check-out areas clean, organized, and well-stocked to maintain attractive store. Store Associate / Cassidy Shoppette - Fort Bliss, Texas 01/2008 - 11/2008 Worked with off-site locations to find desired items for customers. Counted cash, made change and stored coupons to keep organized and balanced cash register drawer. Processed payments and maintained accurate drawers to meet financial targets. Assessed assigned areas and displays to maintain presentable condition, restocking and reorganizing merchandise as needed.

Assisted average of 2 customers per day in finding or selecting items. Arranged merchandise for display to highlight new styles, attract customers and enhance sales. Temporary Store Associate / Aafes Store - Dona Ana, NM 06/2007 - 08/2007 Assessed assigned areas and displays to maintain presentable condition, restocking and reorganizing merchandise as needed.

Counted cash, made change and stored coupons to keep organized and balanced cash register drawer. Maintained current store, product and promotional knowledge to drive consistent sales. JH

Engaged positively with each customer, providing professional and polite support for sales and service needs. Assisted average of 5 customers per day in finding or selecting items. Monitored sales floor to identify customers in need of assistance and merchandise in need of replenishment. EDUCATION AND TRAINING

Hillsborough Community College - Tampa, FL 12/2020 Associate of Arts: Education

El Paso Community College - El Paso, TX

Western Technical College - El Paso, TX

Andress High School - El Paso, TX 08/2007

High School Diploma

ACCOMPLISHMENTS

After a couple of months working as Store Associate at Cassidy shoppette, I got a raise because of my experience.

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