Program Manager Service Coordinator

Michele G. Beck

**** ******** ** **, ***********, NM 87120

*************@*****.***

Experience:

Mentor for Abuse, Neglect and Exploitation

Division of Health Improvement, 5301 Central NE Albuquerque, NM 87108 04/2015 to Present

● Train Abuse, Neglect and Exploitation material to new trainers

● Evaluate for competency and fidelity during ‘teach back’ sessions

● Mentor, offer constructive feedback and certify new trainers

● Report inconsistencies and areas of improvement

Trainer

Ability First, 1120 Pennsylvania, Albuquerque, NM 87110 11/2015 to 11/2016

● Schedule, train and track classes into DDSD system for all staff

● Taught classes for Blood Borne Pathogens, Defensive Driving, HIPAA, Abuse Neglect and Exploitation

● Train all med coaches for competency

● Collaborate on Quality Assurance policies and agency Policy and Procedures

● Member of the Human Rights Committee HRC committee Training Coordinator

Optihealth, 4620 Jefferson Lane, Albuquerque, NM 87109 12/2014 to 10/2015

● Set training schedules for staff

● Trained and entered all DDSD required classes

Owner

Mountain Brook, 5208 Mariposa Dr NW, Albuquerque, NM 87120 11/2014 to Present

● Independent trainer for all the DDSD class

Trainer/PRN staff

Bright Horizons, 3809 Academy Parkway, Albuquerque, NM 87109 7/2012 to 11/2014

● Trained staff on AWMD

● Covered as PRN for all direct care staff shifts when needed Home Supervisor, Program Manager

ARCA, Albuquerque, NM

11/1990 to 3/2009

● As a Home supervisor- responsible for covering shifts, paperwork, end of month paperwork, shopping, menus, staff meetings

● As the Program Manager- Attended ISPS.

● Wrote Outcomes- Action steps, Quarterly reports and Annuals

● Hired and Managed Staff- trained staff on IST and ISPs

● Involved in all audits, staff meetings, etc

● Was heavily involved in cross training another staff in Alzheimer’s and medically fragile Certifications

BLS CPR/First Aid

Mandt Instructor

Statewide Certification in all DDSD courses including AWMD Service Coordinator classes

Education

CNM

Attended CNM from 1994-1996

Was working on completing on an associates program References:

Linda Ortiz 505-***-****

Professional Worked together at Ability First

Jennifer Bartos 847-***-****

Professional My mentor and Trainer from the ANE DHI project. Cherracon Caspi 505-***-****

Personal Friends for over eight years

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