Virtual Assistant Media
Resume:
JENINA IVY VILLANUEVA
Blk, ** Lot **, Purok ** Bagong Pag-asa
Mabuhay, General Santos City
Contact No. 096********
Email Address: **********@*****.***
_
Objective:
To Be a part of a company that indulges professional growth which provides a challenging and rewarding career while allowing me to utilize my knowledge and skill.
Personal Data:
Date of Birth : November 14, 1996
Place of Birth : Asai Village Bula, GSC
Civil Status : Single
Age : 24 yrs. old
Religion : Roman Catholic
Nationality : Filipino
Language Spoken : English, Tagalog, Bisaya
Fathers Name : Ramil C. Sosobrado Occupation: Painter Mothers Name : Rosemarie Villanueva (Deceased)
Educational Background
Tertiary:
GenSantos Foundation Inc.
Bachelor of Science in Business Administration
Major in Financial Management
Bulaong Extension, General Santos City
(S.Y. 2013-2018)
Secondary:
Ireneo L. Santiago National High School
Magsaysay Avenue, General Santos City
(S.Y. 2008-2012 )
Elementary:
West Central Elementary School
General Santos City
(S.Y.2003-2008)
Training and Seminars:
On the job Training
PRU LIFE UK
Sorting, Filing, and Arranging Documents
December 2017-February2018
Seminar on Basic of Work Integrated Learning Exposure Program September 25, 2017
Bulaong Extension, GSC
Professional development for front liners and tour guide June 19-21 2019
Bio-crest multipurpose cooperative Bulaong, GSC
Skills and Interest:
● Reading Articles and Books Skills
● i know to to manipulate wix website maker
● Internet and Computer Literate
(Microsoft Office Word, PowerPoint and Excel)
(Google Drive, Docs, Sheets, Slides)
● Capable of editing files, pictures and presentations.
● Good in written and oral communication Capable of creating videography
● I know how to manipulate advanced computer applications like Canva and Adobe
● Customer Service Assistance helps them with their Billing problems,Solving/Computing all the costs to satisfy the Customer.
Work experience:
Position:Virtual assistant/Data entry/Travel agent Destinique travel
Travel agency
March 2018- August 2018
Duties and responsibilities
● Non Voice Campaign Sales Representative
● Research various destinations
● Suggest suitable travel options that best suit clients' needs
● Keep learning about latest industry trends
● Research destination and travel prices, customs, weather conditions, reviews etc.
● Research and study clients’ specifications and wishes
● Suggest suitable travel options that best suit clients' needs Position: Receptionist /Cashier /supervisor
Thai Boran Gensan Massage spa
September 2018 - February 2020
Duties and Responsibilities
● Provide guidance to clients on the procedures at the spa
● Answer telephone calls and provide accurate information to clients
● Keep the reception area clean and conducive for clients as they wait for their turn to be attended too
● Keep clients updated on currently available promotions and discounts in services offered in the Spa
● Process payments from clients for services ordered from the spa
● Give appointments to clients on specific days
● Open and close the spa at the appropriate tim
● Inform staff members of appointments that have been canceled by clients, and also alert staff members of the arrival of clients who come without prior appointment
● Receive customer complaints and feedback and direct them to appropriate offices for resolution.
Posistion: Virtual assistant/Data entry/social media assistant The little accommodation company
Accommodation company
January 2021- March 2021 (Part time)
Duties and Responsibilities
● Manages company social media channels, including Facebook, LinkedIn, Twitter, and other relevant platforms
● Editing pictures and videos to promote business
● Creates dynamic written, graphic, and video content
● Creates content that promotes audience interaction, increases audience presence on company sites, and encourages audience participation
● Proposes new ideas and concepts for social media content
● Manages social media communications
Posistion: Credit review validation/ encoder
Skycable
Telecommunication and internet provider
September 2020- Present
Duties and Responsibilities
● Filtering applicants names
● Calling subscriber confirming all details sales agents sends to me.
● Encoding subscribers details
● Scheduled subscribers desired time to be installed
● Entertaining subscribers
● Answering phone complains
● Sending reports
Character References:
Ms. Jennifer B. Refil
Telesales
skycable
Ms. Jannica V. Ballener
Synergist Corporate Solutions
Virtual Assistant
I hereby certify that all the information contained in this resume is true and correct to the best of my knowledge and belief.
Jenina Ivy Villanueva
Applicant
Contact this candidate