Human Resource Specialist

LAKE’SHA SMITH

281-***-**** • *************@*****.***

Human Resource Specialist

…dedicated to providing comprehensive solutions that satisfy an organization’s goals and service

Professional career reflects over 10 years’ experience in human resources, staffing, full cycle recruiting, sourcing, onboarding, off boarding, payroll, job coaching, training, case management and office administration in highly competitive and diligently structured institutions. Utilize superior organizational skills to ensure that the total facility, down to the smallest detail, meet service needs while upholding corporate standards.

Core Skills: I-9 Certified (E-Verify)…Microsoft Office Suites…MS Teams…WebEX…Zoom…Compensation…G Suites (Google)…Salesforce…Payroll…UltiPro… PeopleSoft… Kronos…ADPWorkforceNow…Lotus Notes…Alpha- Numeric Data Entry… Invoice Coding…SharePoint…Accounts Receivable/Payable…Team Building…Customer Service…SAP Configuration/Success Factor(HRSM)… Joint Commission…Workday (HRIM/HRIS/ATS)…Taleo/Brassring/BullHorn (ATS)…VMS…MSP…DISA…SharePoint…ServiceNow (SNOW)

PROFESSIONAL EXPERIENCE

InfoTree Global Solutions, Plymouth, Michigan 10/2020 – Present

Human Resource Business Partner II (Contract Remote)

•Act as a single point of contact for the employees and managers in the business unit/area in people management agenda, with a specific focus on COVID related matter; ensured SLA’S are met in a timely manner.

•Apply broad experience in various Human Resources (HR) areas of expertise.

•Build a strong business relationship with the business unit/area and transfers HR requests and solutions to/from the business unit; shared services.

•Identify gaps, proposes and implement changes necessary to cover risks.

•Implement best practices and supports the delivery of HR processes at the business unit/area.

•Understand department, segment, and organizational strategy and operating objectives, including their linkages to related areas.

Experis/ManpowerGroup, Milwaukee, Wisconsin 09/2021 – 01/2022

Success Partner - Onboarding Coordinator (Contract Remote)

•Efficiently answer queries from candidates, hiring managers and recruiters.

•Scheduled and facilitated orientation sessions for new hires.

•Welcomed new employees, facilitated paperwork and process to completion.

•Responsible for appropriate follow-up of each required element in the onboarding process within time frames established.

Insight Global, LLC., Nashville, Tennessee 10/2020 – 12/2020

Human Resource Specialist II (Contract Remote)

•Facilitate communication between stakeholders, employees with disabilities, as well as Leave of absence, STD,

LTD and Workers Compensation stakeholders.

•Investigate an partner with DLS Management and Legal on escalated issues.

•Operate as an advocate for the accommodations process by providing on-going consultive support.

•Assist employees in understanding their restrictions and limitations and their legal rights and responsibilities.

•Maintain strict confidentiality in written and verbal communication.

5E Enterprise LLC., Plainfield, Illinois 04/2019 - 06/2021 Human Resource Coordinator (Contract Remote – PRN)

•Manage driver files to maintain confidentiality.

•Conduct new hire onboarding orientations.

•Perform background, MVR, submitted request for drug test and record results.

•Set up new drivers information in company’s database.

Sunbelt Rentals, Inc., Fort Mill, South Carolina 07/2018 – 03/2019

Human Resource Onboarding Specialist

•Facilitated the new hires and onboarding process for all new/rehires candidates.

•Conducted all pre-employment background checks and ensured the results met Sunbelt standards.

•Called all candidates upon acceptance of offer and receipt of new hire paperwork and completion of background check

process and send appropriate emails.

•Ensured appropriate action was taken when pre-employment results did not meet our company standards.

•Prepared files and completed check list for pre-hires, including pre-employment check off sheet, reviewed and approved

benefit elections in Workday, assisted with open enrollment and obtained new hire documents.

•Completed online E-Verify module and conducted verification's for New Hires and job sites when needed.

•Created and worked with onsite hiring managers and DOT Coordinators to ensure compliance of all DOT driver files.

•Led Mini HR Orientation Webinars and training.

•Knowledgeable of benefits administration, LOA, FMLA, ADA and Workman’s Compensation.

Sherpa, Charlotte, North Carolina 03/2018 – 07/2018

Human Resource Coordinator (Contract)

•Assisted HR Director and Asst. Director with recognition program, safety ordinance and training schedules.

•Data entered employee data in HRIS software (ADP Workforce Now).

•Maintained a filing system and files personnel records, correspondence and other miscellaneous items.

•Updated spreadsheet of prescreening results, start dates, employee referrals, and onboarding paperwork.

•Submitted online requests for background checks and drug testing for all applicants that receive conditional job offers.

•Generated offer letters listing pay, job title and additional imperative information.

•Handled EEO-1, enter FMLA request, ADA, WC, LOA, benefits administration, create and pay invoices.

Life Changing Home Care Inc., Winston-Salem, North Carolina 11/2017 – 07/2018

Human Resource Assistant (Contract Remote- PRN)

•Recruited, trained and orientated new employees.

•Assigned employees to specific facilities and homes sites.

•Reviewed and created onboarding packets.

•Verified client insurance, I-9 (E-Verify), NC-4EZ and W-4’s were completed accurately.

•Completed home studies and ensured clients/staff were in good care.

Burnett Specialist, Houston, Texas 03/2016 – 11/2017

Administrative Assistant/Customer Service (Contract)

•Greeted vendors, customers, job applicants, and other visitors.

•Operated a 100 multi-line switchboard to route incoming calls.

•Responsible for affixing, recording postage on registered mail and packages.

•Posted tenants rent checks, prepared deposits and updated insurance information.

Precision Resource Company, LaPorte, Texas 02/2015 – 03/2016

Employment Representative/Onboarding-Human Resources Coordinator (Contract)

•Data entered new hire or returning applicants applications, test results, background and (DOT) medical information.

•Reviewed and ensured I-9 forms were completed accurately; verified submitted supportive I-9 documents.

•Provided Per Diem, mileage and hourly pay information to employees.

•Informed applicants on whether the job offer was rescinded or changes were made with the job offer.

Neighborhood Centers Inc. (NCI), Houston, Texas 09/2012 – 02/2015

Employment Counselor/Sourcer/Facilitator/Trainer/Job Coach

•Provided excellent customers service to colleagues, employers and potential employees.

•Informed applicants of job openings and details such as duties and responsibilities, compensation, benefits, schedules, working conditions, and promotion opportunities.

•Interviewed job applicants to match their qualifications with employers' needs, recording and evaluating applicant experience, education, training, and skills.

•Reviewed employment applications and job orders to match applicants with job requirements, using manual or computerized file searches.

•Instructed job applicants in presenting a positive image by providing help with resume writing, personal appearance, and interview techniques.

•Conducted workshops, demonstrate the use of job listings to assist applicants with skill building and program orientations.

•Managed various caseloads to meet government standards.

Houston Works USA, Houston, Texas 04/2007 – 09/2012

Staffing Specialist/Employment Counselor

•Pre-screened applicants in person, by phone or email to verify that eligibility criteria are met.

•Managed employers and employee accounts.

•Filled job orders and replacements at a 100% ratio.

• Also meet goals on a quarterly and monthly basis.

•Recruited for general labor, light and heavy industrial, customer service, office-clerical, marketing, medical and administrative positions.

•Informed applicants of job openings and details such as duties and responsibilities, compensation, benefits, schedules, working conditions, and promotion opportunities.

•Interviewed job applicants to match their qualifications with employers' needs, recording and evaluating applicant experience, education, training, and skills.

•Reviewed employment applications and job orders to match applicants with job requirements, using manual or computerized file searches.

•Selected qualified applicants or refer them to employers, according to organization policy.

•Performed reference and background checks on applicants.

Staffmark, Houston, Texas 05/2003 – 10/2006

Staffing Specialist/Sourcer/Data Entry/Onboarding/Full-Cycle Recruiter

•Conducted 25 interviews weekly, administered testing, orientations, data entered candidates testing scores, background and drug screen information.

•Certified E-verify pilot program, utilized PeopleSoft (HRIS) and performed presentations.

•Processed weekly payroll, benefits, LOA, FMLA, vacation/PTO time and child support garnishment requirements for over 100 temporary employees.

•Addressed Employee Relations issues, process unemployment and workman compensation claims.

•Responsible for data entry of customer activity and employee inventory as well as quality reviews.

EDUCATION/CERTIFICATIONS

SAP HR – Organizational Management, Certification • Michael Management • San Diego, California

COVID-19 Contact Tracing, Certificate • Johns Hopkins University • Baltimore, Maryland

Business Management/Human Resources (36 hours) • Houston Community College • Houston, Texas

Essential SAP Skills, Certificate • San Jacinto Community College • Houston, Texas

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