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SANGEETHA J

**,****** **** **, ************ Ngr,

Kallikuppam,

Ambattur

Chennai-600053

950*******

****************@*****.***

OBJECTIVE

An enthusiastic and self passionate fresher having bachelor’s degree in Computer Application. Eager to produce Good result. To improve the revenue by using core values. Willing to innovate and implement new ideas over the existing technologies.

EDUCATION

MCA University of Madras, Chennai

2018 -2020

BCA St. Anne’s Arts and Science College, Madhavaram

2015 – 2018

HSC Ramakrishna Matric Higher Sec School, Madhavaram

2014 – 2015

SSLC Ramakrishna Matric Higher Sec School, Madhavaram

2013

EXPERIENCE

Job Title PROCESS ASSOCIATE in Banking Domain at HCL, Chennai.

December 2019 to December 2021

JOB HANDLING

Payment transaction is doing with the setting up the standing orders for the regular intervals of frequency period with the given constant amount

The Standing orders of placed on daily basis using the Toscana tools for the fetching the mandates in order to process

Performing tools are Citrix XenApp applications with Toscana MS-word and Excel reports. One note and Citrix Xenapp applications of VDI.

Processing of mandates with clients request to transferring the given amount to their beneficiary account details.

Processing with the different sonorous learns various mandate requests meeting the SLA and achieving with client satisfaction.

Ensure Client concerns and queries are addressed in a timely and efficient manner

Building healthy relationship with the client by delivering the work on time & with quality

Worked in ATM Refunds process where we are handling ATM related transaction (Investigating suspicious transaction report which received from Machine)

Job Title Customer Service Associate in Banking Domain at TELEPERFORMANCE, Chennai

May 2018 to August 2019

JOB ROLE:

Keying the Data captured from images to the respective fields

Comparing the date keyed by Key and Key 2

Quality checking

Creating the Company List

Grouping the images

Auditing the image files

TECHNICAL SKILL

PHP

MYSQL

HTML

JAVASCRIPT

CERTIFICATION

Completed Junior Grade in English Type Writing

PERSONAL INFORMATION

Date of Birth : 03/01/1998

Gender : Female

Marital Status : Single

Nationality : Indian

Address : No.23, Second Main Rd, Kandhakottam Nagar, Kallikuppam, Ambattur

Chennai-600053.

Languages : English, Tamil

DECLARATION

I hereby declare that the details furnished above are true and correct to the best of my Knowledge and belief.

Place:

Date:

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